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Articles Tagged - outsourcing

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IT outsourcing tips we can learn from midsized companies
Friday, September 02, 2011
IT outsourcing tips we can learn from midsized companies
While midsize companies came later to the IT outsourcing party than their big company counterparts, recent research shows that they may get more out of their IT services deals. How they do it
Infosys starts offering cloud-based business platforms
Tuesday, August 30, 2011
Infosys starts offering cloud-based business platforms
Cloud applications are part of the India-based outsourcer’s strategy to focus on intellectual property in order to boost revenue. Twenty large enterprise customers have already signed up
Indian outsourcers see gold in U.S. credit downgrade
Monday, August 08, 2011
Indian outsourcers see gold in U.S. credit downgrade
Nasscom, India's National Association of Software and Service Companies, said customers turn to India to slash costs during an economic slump
China's IT outsourcing firms want to rise up the value chain
Friday, August 05, 2011
China's IT outsourcing firms want to rise up the value chain
Facing rising labour wages and increased competition, Chinese outsourcing companies plan to invest more in providing IT solutions rather than low-cost labour
ServerBeach opens the box for ‘do-it-yourself virtualization’
Wednesday, August 03, 2011
ServerBeach opens the box for ‘do-it-yourself virtualization’
The Vancouver-based hosting provider introduces tools for those customers who want greater control over their dedicated servers to allocate resources in whichever way they please
CIOs lack adequate cloud computing knowledge
Tuesday, August 02, 2011
CIOs lack adequate cloud computing knowledge
A survey of cloud providers and outsourcers returns some embarrassing scores on the cloud skills of IT executives
Why IT outsourcing deals are shrinking in size
Monday, August 01, 2011
Why IT outsourcing deals are shrinking in size
The total contract value of outsourcing agreements signed during the first half of 2011 dropped roughly 20 per cent compared to the same period last year, according to outsourcing consultancy TPI
Four new offshore captive centre models worth considering
Wednesday, July 27, 2011
Four new offshore captive centre models worth considering
Despite their flaws, captive centres are thriving. Yet, it's important to note that, today, they operate under new models, and 30 per cent of their work is now technology, including IT support and development work
How offshoring can kill innovation
Friday, July 22, 2011
How offshoring can kill innovation
Harvard Business School professors David Pisano and Willy Shih argue that "moving up the value chain" with offshoring can irreversibly damage a company’s—and a country’s—competitiveness and ability to innovate
Wipro's growth lags competitors despite offshoring boom
Wednesday, July 20, 2011
Wipro's growth lags competitors despite offshoring boom
The results of Wipro's re-organization are expected to show later this year. One analyst assesses Wipro vis-à-vis rivals Tata Consultancy and Infosys
Outsourcing customers focus too much on SLAs: survey
Monday, July 11, 2011
Outsourcing customers focus too much on SLAs: survey
While tight SLAs are critical to IT and business process outsourcing deals, they can distract customers and providers from larger transformation opportunities in their relationships, is one survey finding from Accenture and the Shared Services and Outsourcing Network (SSON)
Outsourcing: How to avoid contract disputes
Thursday, June 23, 2011
Outsourcing: How to avoid contract disputes
For all their verbosity, outsourcing contracts are filled with generalities and open questions, which can present major problems when conflicts between outsourcer and customer inevitably arise. Tips to help your outsourcing relationship
Indian outsourcers' staff shortages impact service quality
Thursday, June 09, 2011
Indian outsourcers' staff shortages impact service quality
Staff shortage and attrition faced by Indian outsourcers is affecting quality in the face of a surge in demand, according to analysts. Thoughts on the top five Indian service providers
Getting outsourcers to focus on business value
Friday, June 03, 2011
Getting outsourcers to focus on business value
Want to move beyond cost cutting? You have to put business value at the forefront of outsourcing arrangements. Here are four ways to accomplish that goal.
One IT leader balances empowerment and accountability
Sunday, May 15, 2011
One IT leader balances empowerment and accountability
MEET THE FINALISTS of ComputerWorld Canada’s IT Leadership Awards 2010. IT Leader of the Year nominee, Michael Iseyemi talks about how “survival” sped up a project that overhauled under-performing legacy systems with the goal of introducing a better data management system
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