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About Outsourcing


Outsourcing refers to the practice of contracting with a third-party supplier to undertake work that was, or might otherwise be performed in house. Outsourcing may involve a single project, but more often refers to a complete ongoing function such as help desk or network management. Outsourcing is commonly undertaken to reduce or control operating costs, to gain access to specific skills or capabilities, or simply to reduce the management headache of functions that are not a core competence.

Articles Tagged - About Outsourcing

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Turbulent times mean another IT budget crunch
Thursday, October 11, 2001
Turbulent times mean another IT budget crunch
Australia's IT industry is hunkering down for an uncertain ride as local and world events send a wave of caution through the industry.
Intrusion battleground evolves
Sunday, October 07, 2001
Intrusion battleground evolves
Just as network attack methods evolve, so do intrusion-detection systems. As the market matures, expect to see improved speeds, better mechanisms for event correlation and false-positive alarm filtering.
Canada Post and CGI negotiating to create IT firm
Thursday, September 13, 2001
Canada Post and CGI negotiating to create IT firm
Although still in the nascent stages, Canada Post Corp. and CGI Group Inc. have announced Wednesday they are creating a jointly owned IT company.
Call-Net signs $70-million IT outsourcing deal
Monday, August 20, 2001
Call-Net signs $70-million IT outsourcing deal
Canadian telecommunications provider Call-Net Enterprises Inc. announced today a $70-million, five-year IT outsourcing agreement with EDS Canada.
Cognicase buy beefs up its Toronto presence
Wednesday, August 08, 2001
Cognicase buy beefs up its Toronto presence
A $54 million deal between a Montreal-based systems integrator and a Toronto-based software development company makes good business sense, according to one analyst.
ASPs get some insurance
Thursday, July 26, 2001
ASPs get some insurance
A professional trade group plans to roll out an insurance program designed to overcome one of the major remaining misgivings end-user companies have about application service providers (ASP): their financial stability.
The Right Massala for E-business
Monday, April 30, 2001
The Right Massala for E-business
A masala is a blend of spices used to enhance the flavour of a variety of Indian dishes. When it comes to outsourcing, India has the right blend of capabilities to enhance the software development needs of a variety of Canadian companies - especially in the area of E-business
The future of call centres is on the Web
Thursday, February 22, 2001
The future of call centres is on the Web
A discussion on call centres brings to mind a vision of scores of computer terminals in a room with a person sitting behind each and every one of those terminals wearing a headset. The call centre representatives are busily tapping on keys as they try to keep up with the demand of people who have either called in for help or are the target of telemarketing pitches.
Roller-coaster economic predictions offer network managers multiple worries
Thursday, February 08, 2001
Roller-coaster economic predictions offer network managers multiple worries
For network managers, recent concerns surrounding the country’s economic health are two-fold.
How to build a better website
Wednesday, January 31, 2001
How to build a better website
Whether you’re building your company’s first website or re-purposing an old one, your website strategy will set you apart from your competition.
Outsourced security: consider the facts carefully
Thursday, January 25, 2001
Outsourced security: consider the facts carefully
Demands on IT leaders to stay on top of the latest security products, while at the same time continuously upgrading staff expertise to handle security attacks, have brought MSPs (managed security providers) to the forefront.
IT department can be a hurdle to ASP acceptance
Friday, January 12, 2001
IT department can be a hurdle to ASP acceptance
While application service providers continue to make inroads on the way to an anticipated multibillion-dollar market, a key hurdle remains: the worry on the part of some IT managers that they and their staffs may ultimately be displaced if applications are shuttled to an outsourcer.
Ten Ways to Fail at E-commerce
Friday, June 30, 2000
Ten Ways to Fail at E-commerce
Justice dept. outsources to streamline
Thursday, May 04, 2000
Justice dept. outsources to streamline
The Canadian Department of Justice has found that outsourcing some of its IT needs has allowed it to focus more on its core competency -- law.
How’s your network managing these days?
Thursday, January 27, 2000
How’s your network managing these days?
More to the point, how are you managing your network? Judging by what IDC Canada has seen from numerous market research studies, plus hundreds of individual conversations we’ve had with users and service suppliers alike, the answer appears to be many are not managing at all. And those who do are typically performing little beyond basic element management of their network devices and traffic monitoring. Not exactly a platform upon which to enable the exciting and revolutionary promise of real-time interactive distributed computing that many are suggesting will change the way we live, work, play, learn and who knows what else.
Do you have what it takes?
Friday, December 31, 1999
Do you have what it takes?
"The dog will sniff you now."
Do you have what it takes?
Friday, December 31, 1999
Do you have what it takes?
Renting ASP apps may make more sense than buying
Thursday, October 21, 1999
Renting ASP apps may make more sense than buying
Why buy when you can rent? Sounds like an ad for a car leasing company, doesn’t it? Well, get ready for the “rent vs. buy” argument in your IT shop because application service providers (ASP) are coming on strong.
IBM offers new customized services
Thursday, March 25, 1999
IBM offers new customized services
Understanding the valueof managed net services
Thursday, February 25, 1999
Understanding the valueof managed net services
It’s increasingly apparent that there’s a disconnect between less-than-large businesses and the IT service provider community when it comes to managed network services.
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