Oil Rig

Delivering multichannel web experiences with IBM solutions

Learn how  IBM’s portfolio enables leading organizations to provide a framework to build and maintain multichannel digital experiences that put...

December 9th, 2014 IT World Canada Team

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Market Overview: Digital Customer Experience Delivery Platforms

Download this white paper to understand how IBM's Digital Experience software is delivering solutions for the emerging Digital Customer Experience...

December 9th, 2014 IT World Canada Team

Fibre Optic for web

eBook: The 100G Challenge and Beyond

Download this white paper to find out why IP and optical convergence is so integral to the transition to 100G,...

August 8th, 2014 IT World Canada Team

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Proactively Prepare Your Business to Support New Collaboration Technologies

Download this primer on Cisco Collaboration Change Management Services to find out how Cisco can help you encourage the adoption...

June 27th, 2014 IT World Canada Team

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A Best Practices Approach for Migrating to Richer Collaboration

In today’s highly-connected, BYOD environment, how can you drive the most out of your collaboration investments? “A Best Practices Approach...

June 27th, 2014 IT World Canada Team

Feature Security Privacy 1

The New Workplace: Supporting “Bring your own”

The New Workplace whitepaper from IBM explores the strategies, solutions and lessons learned by IBM that can help you derive...

May 26th, 2014 IT World Canada Team

ibm

Customer Experience Management in the new era of mobility

Taking a 'just do it' approach to the mobile channel can cause irreparable harm to your brand. Based on the...

May 26th, 2014 IT World Canada Team

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A report on the Mobile Customer Experience

Learn more about the behaviours of customers and the problems they experience on the platform that may soon represent the...

May 26th, 2014 IT World Canada Team

7 steps to a security responsible firm

Customs 2015: The Smarter Planet strategy for customs administration

helping to: • achieve both control and trade facilitation, • facilitate the better use of customs inspection resources, • lower...

May 1st, 2014 IT World Canada Team