Monday, January 31, 2011
How to turn an IT system into an external product Members of the CIO Executive Council offer strategic advice on commercializing internal technology, getting to know customers better and how to seek recurring value from IT investments
Friday, September 11, 2009
Kitchener integrates GIS into work order system While a lot of organizations like to boast about their latest technology project as a corporate implementation rather than an IT implementation, often this just ends up being lip service. Find out how one Ontario municipality took a different approach to implementing its city-wide financial and infrastructure management systems
Sunday, May 03, 2009
Cloud control: Managing and monitoring service San Francisco startup Tap In Systems has launched a deep-level monitoring service that integrates with external clouds and internal non-cloud systems. Enterprises get more control, including the ability to audit bills from cloud vendors. First of a two-part cloud management series
Thursday, April 02, 2009
Fight fire with IT Vancouver Fire and Rescue Services overhauls its data management
Thursday, March 05, 2009
The art of technology The new architecture of the Art Gallery of Ontario isn't all Frank Gehry
Wednesday, October 29, 2008
SOA the logical choice for logistics giant Company had 90 days to change all business processes and technology infrastructure after it was acquired. Rather than use templates like other divisions, the Australia office decided on a different solution
Tuesday, September 30, 2008
Build a better software delivery service Good release management practices ensure that when your software is built, it will be successfully deployed to the people who want to use it. This case study identifies seven key factors that will meet expectations
Tuesday, September 09, 2008
Ontario grapples with content management issues The province is looking for a single vendor to sort out its electronic information needs, but experts at Showcase Ontario say there’s a lot of prep work involved first. Take the mystery of the ‘O’ drive 
Sunday, August 10, 2008
HP buys into the wireless ‘n’ world Hewlett-Packard is buying wireless LAN maker Colubris Networks, which gives it a line based on the draft 802.11n standard. Founded in Laval, Que., Colubris, maker of access points and controllers, has had success in verticals that HP prizes
Sunday, April 01, 2007
Exclusive What went wrong at Canada Revenue Agency Treasury Board Secretariat has launched a full investigation with Canada Revenue Agency into the software bug that brought down the national e-tax filing system for 10 days earlier this month. Gordon O'Grady, deputy assistant commissioner with the IT branch at CRA, talked this week with InterGovWorld senior writer Lisa Williams about the main culprit of the glitch, why it took so long to fix the faulty patch, and the processes behind its post mortem with Treasury Board.
Monday, February 26, 2007
Ten tips to optimize your intranet Company intranets can be an effective way to communicate with your employees, but the plethora of information placed on them can detract from user-friendliness and usefulness. Streamlining your intranet may be easier than you think. In fact, it could be only 10 steps away.
Sunday, April 30, 2006
One of those, and one of those... Canadian government agencies have pegged content management as a top IT priority this year. Fair enough – bearing in mind that research makes clear that one size definitely doesn’t fit all.
Thursday, March 30, 2006
CFL muscles up Web site Chunks of this year’s Canadian Football League season will play out in real time on the Web as the CFL rebuilds its Web site to deliver content from a muscled-up Internet backbone. 
Thursday, March 02, 2006
Making sense of the business process maze Other Canadian municipalities might want to apply what the City of Calgary just learned — that if you want to get out of a hole, stop digging. Calgary’s change management team was waist deep “in the vortex of despair,” but looked to process modeling to consolidate the disparate networks that supply essential city services.
Wednesday, February 15, 2006
Mapping tool props municipalities process management MIAMI - Burgeoning Canadian municipalities might want to pay attention to what the City of Calgary just learned: if you want to get out of a hole, stop digging.
Calgary's change management team is still waist deep "in the vortex of despair," but is looking to process modeling to consolidate the disparate networks that supply essential city services.
Tuesday, December 06, 2005
The ins and outs of up and down Does the push to consolidate IT services across the federal government mean administrative civil war? Maybe; maybe not.
Thursday, August 18, 2005
10 queries on e-waste recycling Ask 10 questions to ensure that your e-waste is being recycled and not exported.
Thursday, June 23, 2005
3Com quarantines malicious traffic 3Com last month introduced software that uses switches as enforcement points to shut down attacks on business networks, making it possible for users to quarantine infected machines that propagate malicious code. 
Sunday, June 05, 2005
3Com quarantines malicious traffic 3Com next week will introduce software that uses switches as enforcement points to shut down attacks on business networks, making it possible for users to quarantine infected machines that propagate malicious code. New software for the company's TippingPoint Intrusion Prevention System lets the IPS intervene if individual machines violate security policies. The package requires no dedicated quarantine client on each device, which would require administration time to distribute, configure and maintain.
Tuesday, May 31, 2005
Percussion brings new rhythm to CA Institute workflow A new content management application has made it easier for Ontario's 31,000 registered accountants to access industry specific news, applications, and events, according to the Institute of Chartered Accountants of Ontario's (ICAO) IT director. The Institute selected Woburn, Mass.-based, Percussion Software Inc.'s Rhythmyx Enterprise Content Management solution to ramp up performance, workflow and content management processes for its Web site.
Monday, May 23, 2005
Microsoft targets small retailers Microsoft this week unveiled point-of-sale software designed to help small retailers automate sales, inventory and store management tasks. Sophisticated POS packages typically are too complicated and expensive for single-shop retailers, says Mike Dickstein, director of POS solutions in Microsoft's Business Solutions division. The new Microsoft Point of Sale product is geared for these small businesses that don't require server-based systems, he says.
Tuesday, February 22, 2005
Steel supplier gets schooled in IT It’s been a couple of years since Parkdale International Ltd. installed an enterprise management system — two years of genuine IT lessons, judging by the words of one company representative. Hamilton, Ont.-based Parkdale is a “devalued” steel provider.
Tuesday, June 22, 2004
Taxonomy tools organize searching Enterprise search vendor Verity Inc. this week will introduce taxonomy and classification management software designed to make it easier to find business information. 
Monday, April 05, 2004
Demand for IT contractors rising slowly As corporate revenue growth steadily improves this year, spending on new or backlogged IT projects is also expected to increase.