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Tuesday, May 22, 2012
How to align your IT services strategy with the business Companies need a structured yet flexible approach that evaluates the vendor's stability as well as its service, solution, or delivery capability
Tuesday, January 04, 2011
Outsourcing resolutions vendors should make in 2011 It takes two to tangle up a perfectly good deal. So as we kick off 2011, we offer these additional outsourcing resolutions for the party on the other side of table--the IT service provider
Wednesday, December 15, 2010
Global IT outsourcer enters Canada, targets enterprises India-based L&T Infotech has acquired Citigroup Canada’s IT outsourcing arm with the goal of gaining a foothold in Canada as an end-to-end IT services provider. An IDC Canada analyst parses the vendor’s strategy
Wednesday, September 29, 2010
Chile aims for high-end offshore outsourcing A small population limits the country to playing only in niche markets but Chile aims to change that by partnering with other Latin American countries
Wednesday, August 11, 2010
The end of IT outsourcing as we know it Most outsourcing analysts and consultants will tell you that the future of the traditional IT services industry is uncertain. Where do IT services moguls like IBM, Amazon and Google stand?
Thursday, July 15, 2010
NTT will acquire Dimension Data for $3.2B The deal, announced Thursday, will give NTT a computer services company with 6,000 customers in areas including Africa and the Middle East
Wednesday, July 07, 2010
Ontario’s Beer Store inks outsourcing deal The province’s beer retailer announced Wednesday that it signed a seven-year, multi-million dollar agreement with Montreal-based outsourcing giant CGI. Find out why The Beer Store took the plunge and what the move means for its IT division
Tuesday, June 15, 2010
Outsourcing customers want more than just low cost A new report by Forrester finds customers are looking for new engagement models with Indian suppliers, based on business outcomes. Find out about these newer pricing models
Wednesday, March 17, 2010
Are your outsourcer's prices too low? It’s good to benchmark your outsourcer's prices periodically against the market. If you find your provider's rates are too low, that could signal red flags
Monday, January 11, 2010
CA buys Oblicore to manage cloud services The addition of Oblicore's service-level management to CA's management software suite could help CA deliver on technology areas that industry watchers consider key in the era of cloud computing, including IT service assurance and IT service catalogs
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