Articles Related to end user experience

Pandemic IT response shifting to user experience

One of the last things you want to hear on a 911 call is, “are you on mute?” Dropped calls and video conferences have been an ongoing problem since the pandemic began, said Jack Lumley, National Sales Manager Networking with Citrix Canada

Are your apps duds?

If you’re disappointed by your app install rate and by the usage drop-off of your apps, consider this checklist of topics to address that will turn your duds into customer delighting apps.

Application Performance Management for App-Driven Businesses

With APM, line-of-business managers, IT operations and development can have end-to-end visibility of their application performance and service conditions. They can get very granular...

5 ½ Things That Make a Firewall “Next Gen”

These provide reliable, accurate control of network traffic through increased contextual awareness, including applications that generate network traffic and who is using them as...

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