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Telus shines in Gartner study of telco health

The Canadian incumbent came first in a project by the research firm comparing eight North American carriers' strategic operations. Plus: Why Rogers didn't even make the list

Surefire strategies for creating customer excellence

At the second annual CIO Assembly, many top I.T. executives from Canada and the U.S. converged on Niagara-on-the-Lake to share ideas, swap best practices and stimulate new thinking around customer service excellence, innovation, moving the business forward, and the evolving role of the CIO within the organization. Here are the highlights.

Blogs, truth and the enterprise

Are all blogs what they appear to be? Is it honest discussion and useful facts that you are getting? Or is it the words of someone with a hidden agenda?

Intel offers $1m for small, sleek, sexy PC design

Intel this week said it is offering as much as US$1 million in prizes to the PC designer and maker that builds the most stylish small computer optimized for multimedia use at home.

Lightening up with some new funny features

Flipping through this issue of ComputerWorld Canada, you might notice a few changes

The trouble with contracts

Actually, there are lots of troubles with contracts. WSIB's Val Adamo has a few that are hot button issues for her. And it's not just the vendors that she's frustrated with. Sometimes it's her IT management peers.

Java man itching to return to his tech roots

James Gosling, father of the Java programming language, talks Macs, secure code and life in the States.

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