Articles Related to customer needs

Retailers at critical juncture due to severe tech gaps: SOTI study

A new study released today reveals that the retail industry in Canada and elsewhere around the world faces major challenges as a result of...

Learn from the best: How customer understanding and analytics grow revenue and deepen loyalty

This IBM white paper provides 10 concise case studies, demonstrating how leading marketing, e-commerce and service companies are using IBM’s ExperienceOne to boost sales,...

Learn from the best: How customer understanding and analytics grow revenue and deepen loyalty

Related Download Learn from the best: How customer understanding and analytics grow revenue and deepen loyalty Understanding customers' behaviour and anticipating their needs are...

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