Friday, January 06, 2012New Year's CRM Resolution: Going on a Leads Diet David Taber dissects what might be wrong with your CRM strategy and what you can do to streamline and fix it
Friday, January 06, 2012Oracle users worry over support site upgrade 'fiasco' A next-generation user interface is set for launch later this month
Wednesday, January 04, 2012Mobility, cloud, analytics to reshape IT in 2012 The North American, and particularly U.S. IT climate will see a shift in shape and focus in 2012
Friday, December 09, 2011Dell, Salesforce.com deepen partnership with SMB cloud app delivery Salesforce.com Service Cloud software will be sold through Dell's cloud for SMBs
Friday, December 09, 2011Top 10 dumb CRM data corruption tricks In the spirit of David Letterman's occasional feature "Stupid People Tricks," it's time once again for a new list of errors that lead to corrupted CRM records
Friday, December 02, 2011Making Sense of a Tangled CRM Field Since Salesforce, competitors are everywhere -- and worth comparing and contrasting
Thursday, December 01, 2011Fearless CIOs share bold hiring strategies Successful CIOs advise a more aggressive hiring strategy to stay competitive but not to do it all at once
Monday, November 21, 2011IBM uses social media to predict market trends IBM has used its own social media analysis to predict women’s heel heights, but thinks the same logic could be applied to other industries
Monday, October 24, 2011Oracle buys RightNow for nearly US$1.5 billion Deal, aimed at Salesaforce.com, brings Oracle a company focused on helping organizations improve customer support in call centers, social media sites and on the Web
Thursday, October 13, 2011Kenyan banking security regulation spurs data center growth But, despite the growth, there's no sign whether banks will offer services to third parties
Thursday, October 13, 2011This is probably our last Openworld: Salesforce CEO Benioff took to Twitter to react to the cancellation of his keynote speech. He said this will likely be Salesforce.com's last Oracle Openworld
Friday, September 30, 2011Fujitsu rolls out Salesforce.com to internal staff Fujitsu has rolled out Salesforce.com CRM to replace its legacy CRM solution
Wednesday, September 21, 2011Salesforce.com CEO slams UK gov's lack of cloud progress The UK government is lagging far behind the US in public cloud adoption, opting instead to stick to a more private-cloud based strategy for now
Wednesday, September 21, 2011CIO Exchange: The evolution of a technologist The position of CIO didn’t exist 20 years ago. That is hard to believe, particularly at CIO Exchange, an event held specifically for tech leaders across many industries.
Thursday, September 15, 2011HANA takes centre stage at TechEd conference TECHED 2011 SAP executives say they see demand from customers for the in-memory analytics appliance, but where are the users?