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Before deploying customer relationship management (CRM) software from Siebel Systems Inc., it was nearly impossible for the British Columbia Automobile Association

Siebel Systems Inc. and IBM Corp. plan to offer their joint service, Siebel customer relationship management (CRM) OnDemand, in Europe from mid-May, and in Asian within two months, they announced at the Siebel User Week in Cannes, on April 21.

Salesforce.com Inc. unleashed a high-profile executive poaching, a pair of significant customer wins, and details of its product road map for the next year, as it positioned for a public offering likely to be one of the IT industry's splashiest since the dot-com meltdown.