Articles Related to CRM market

Adxstudio will help further the software giant’s Dynamic CRM product and ongoing strategy to provide social, customer facing apps and features

When Microsoft last February announced its plans to enter the CRM market, the initial thinking was that the move could spell trouble down the road for top-tier vendors such as San Mateo, Calif.-based Siebel Systems Inc. But analysts, rivals and Microsoft itself say that for the time being, Microsoft CRM will appeal mainly to low-end users.

There will continue to be guarded optimism surrounding the enterprise software market in 2003, according to analysts.

Nortel Networks Corp. this week said it would boost its customer relationship management applications with the help...