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Reaping the benefits of ITIL
Monday, April 30, 2007
Reaping the benefits of ITIL
If you’re considering ITIL or already going down the ITIL path, you need not worry about the hype being real. It works. That’s the consensus of members of the CIO Executive Council, many of whom are well under way in implementing several of ITIL’s 12-process framework.
A pain-free IT reorganization
Thursday, January 05, 2006
A pain-free IT reorganization
Spend enough years as a CIO, and odds are good that you will preside over the reorganization of an IT department or two. When you sign on with a new company, “overhaul dysfunctional IT organization” may be at the top of your to-do list. Or perhaps a need to slash the IT budget, digest a spate of acquisitions or respond more nimbly to market demands will spur a departmental shakeup.
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