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Social CRM’s 18 use cases: Altimeter
Wednesday, March 10, 2010
Social CRM’s 18 use cases: Altimeter
Making social networks part of an existing customer relationship strategy is essential to keeping up with, and responding to, customers on the social Web, according to new Altimeter research. Social CRM vendor Radian6 explains how social CRM is not like a call centre
IBM has ulterior motives with Initiate: Informatica
Thursday, February 04, 2010
IBM has ulterior motives with Initiate: Informatica
Data integration vendor Informatica, which recently bought master data management company Siperian, takes shots at IBM’s plans to buy Initiate Systems, warning customers IBM is not committed to MDM. Altimeter analyst Ray Wang said IBM’s approach to MDM is not as fragmented as it used to be
Talend unveils open-source MDM
Monday, January 25, 2010
Talend unveils open-source MDM
The suite provides an alternative to proprietary master data management tools at a lower price than the likes of IBM, Tibco and Kalido. The offering incorporates Talend’s own open source data integration and data quality tools
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