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CRM problems come in threes
Friday, May 21, 2010
CRM problems come in threes
CRM systems present a unique challenge because they need to be very tightly aligned with the user organizations. If you have a big reorg or bring on a whole bunch of new channel partners, you're likely going to go through major changes.
Sneak peek into XPI's DisclosureNet
Monday, October 19, 2009
Sneak peek into XPI's DisclosureNet
An upcoming release of DisclosureNet will include an IFRS module to help Canadian publicly traded companies ease the transition to global accounting standards
IN BRIEF: IE6 users get Bing fever -- whether they want it or not
Tuesday, June 02, 2009
IN BRIEF: IE6 users get Bing fever -- whether they want it or not
Plus, the iPhone leads the pack in mobile Internet surfing; IT leaders mentor Ottawa high school students; and more
The Demo: Pick QuickBooks for the mid-market
Sunday, October 19, 2008
The Demo: Pick QuickBooks for the mid-market
Intuit’s financial software includes an ODBC driver to connect to Crystal Reports and Access. Find out how it works
Chrome at 10 days: After a quick peak, use stabilizes
Wednesday, September 10, 2008
Chrome at 10 days: After a quick peak, use stabilizes
Computerworld has tracked the percentage of users going to its site with the Chrome and other browsers. Find out how its stats differ from those taken by Net Applications.
Understanding the ICT skills shortage
Tuesday, June 24, 2008
Understanding the ICT skills shortage
There are indications from this year's MIS 100 that the skills shortage is becoming less of a concern for IT management. However, it seems equally clear this is not due to shortages lessening, but to IT management simply coming to terms with an environment of constant shortage.
College partners on ICT training in Nairobi's Eastland
Monday, May 12, 2008
College partners on ICT training in Nairobi's Eastland
A grassroots business organization is helping set up a college in a poor section of the city with the help of the European Union
EMC chalks up record Q1 revenue
Tuesday, April 22, 2008
EMC chalks up record Q1 revenue
Revenue for the company in the first quarter of US$3.47 billion, up 17 per cent over the same period last year.
Industry groups plan global IT accreditation
Tuesday, September 11, 2007
Industry groups plan global IT accreditation
The Canadian Information Processing society joins forces with counterparts in Britain and Australia to craft a credential that would recognize technology expertise anywhere in the world. Microsoft is already offering its support
Why PDF spam went pffft
Sunday, September 09, 2007
Why PDF spam went pffft
It’s no secret that spammers have informal communications channels and freely share tricks of the trade on the Internet. But what happened in August is enough to make you suspect they have an organized trade union, or even a government, that allows what would otherwise be a scattered collection of freelance vermin to operate in surprising unison.
Not just hacks – Chinese hackers grow in skills and strength
Thursday, May 17, 2007
Not just hacks – Chinese hackers grow in skills and strength
China's hacking scene appears poised for growth, as the number of Internet users rise with a commensurate interest in criminal hacking and government spying, according to a new Symantec Corp. study
Nortel still on long road to recovery
Thursday, March 29, 2007
Nortel still on long road to recovery
Nortel was in the news this month for all the wrong reasons yet again. At the beginning of March, the network equipment provider said it would delay filing its 2006 annual report in order to make another round of financial restatements. Unlike past errors though, the corrections were expected to be minor and were made to cover acuarial errors in pension and retirement plans, rather than to correct nefarious accounting practices.
European Union battles unwanted e-mail
Sunday, November 26, 2006
European Union battles unwanted e-mail
Research has revealed that up to 85 percent of all email received in the European Union is unsolicited, so the European Commission has tasked its member states to up their efforts to reduce spam, spyware and malicious software.
Geek speak driving new spam wave, says report
Wednesday, October 04, 2006
Geek speak driving new spam wave, says report
MessageLabs' September intelligence report has highlighted "geek speak" as the new wave of social engineering techniques being used to send spam.
Virtualization drives real benefits at Canadian Securities Institute
Sunday, July 09, 2006
Virtualization drives real benefits at Canadian Securities Institute
The Canadian Securities Institute (CSI Global Education Inc.) says its adoption of server virtualization technology has helped it to dramatically reduce the number of physical servers it uses, while providing e-learning services to some 40,000 students.
Collaboration key to protecting government data
Wednesday, July 05, 2006
Collaboration key to protecting government data
In order to manage and defend against an increasingly sophisticated threat environment, awareness and collaboration are crucial for government agencies to secure their online data.
Enterprise still crucial to rebound, says Nortel
Thursday, June 08, 2006
Enterprise still crucial to rebound, says Nortel
Once again, Nortel is counting on its enterprise operations to help lift the company out of its financial doldrums.
Salesforce.com goes live with AppExchange
Tuesday, January 17, 2006
Salesforce.com goes live with AppExchange
Salesforce.com Inc. went live this week with a heavily publicized major update, adding a new platform called AppExchange for easily deploying third-party applications to extend the functionality of Salesforce.com's CRM (customer relationship management) system.
Product hits
Thursday, December 08, 2005
Product hits
NetSuite expands e-commerce tools for SMBs
Thursday, November 24, 2005
NetSuite expands e-commerce tools for SMBs
NetSuite Inc. has announced expanded functionalities for the e-commerce engine of its hosted business management suite, including new payment options, search engine optimization and integration with Internet shopping comparison engines.
Sharp rise in proprietary information theft: cybercrime survey
Monday, August 22, 2005
Sharp rise in proprietary information theft: cybercrime survey
A recent survey of the "cybercrime" situation offers some good news and bad news. However, overall trends remain relatively unchanged from last year, the 2005 FBI/CSI Computer Crime and Security Survey reveals. The survey is now in its tenth year. This year's findings are based on the responses of 700 US-based security practitioners.
CA’s new head aims for more clearly focused operations
Thursday, April 28, 2005
CA’s new head aims for more clearly focused operations
Computer Associates International Inc. this month formally announced a re-organization of its product operations into five business units with their own development, marketing and profit-and-loss responsibilities. The changes were set in motion earlier this year by John Swainson, CA’s new president and CEO. Swainson, who joined CA in November, spoke with Computerworld this month about the formation of the business units and other issues.
R&D spending in decline
Tuesday, November 30, 2004
R&D spending in decline
Distributor installs mobile accounting
Thursday, September 30, 2004
Distributor installs mobile accounting
Keeping the lines of communication open means going mobile at Noble House, a direct-store distributor in Sherwood Park, Alta., but the company learned a thing or two about IT testing procedures during the implementation process.
Nortel unveils grisly details of cost reductions
Wednesday, September 29, 2004
Nortel unveils grisly details of cost reductions
Nearly 1,000 Canadian Nortel Networks employees will lose their jobs in the near future, according to the communication equipment maker’s cost reduction plan released Thursday. It’s a cruel blow to a workforce just recovering from earlier layoffs, said one industry observer.
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