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Articles Related to Unified Communication

Emerging Tech

Driving a culture of collaboration in a millennial world

Glenn Weir -
Your father's office is long gone. Rest in peace. With dramatic technological advancements, and what has become a flood of Millennials into the workplace,...
Infrastructure

Unpacking UC: Microsoft’s Skype for Business

Alex Radu -
As part of our Unpacking UC series, we do a deep dive on Microsoft's Skype for Business, a rebranding from the familiar Lync software.
Cloud

Customer experience: The newest reason to adopt cloud services

Cindy Baker -
Adopting cloud services is now as much about easier collaboration and providing better customer service as it is about cost savings.
Infrastructure

Canadian contact centres ill-prepared for future

Danny Bradbury -
A report suggests that Canadian CIOs don't know how to engage customers in the digital universe
Infrastructure

Microsoft buys email app firm for $200M

Nestor E. Arellano -
Acompli to help Microsoft's cross-platform plans for Office
IoT

The Definitive Guide to Upgrading Your NortelTM Communications System

IT World Canada Team -
Companies with aging Nortel systems, such as BCM or Norstar, would be smart to consider upgrading them to avoid potential 'emergency repairs' and to...
Infrastructure

Fujitsu’s X923 cuts UC power consumption

Nestor E. Arellano -
Fujitsu says its new all-in-one PC consumes about 5 watts, which is 45 per cent lower than the 9.1 watts used by standard machines in idle mode
Infrastructure

Lync compatibility with Skype, Android tablets announced

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Microsoft, however, will continue to market Skype as a consumer application and Lync as a business communications tool

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