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Authoria's software is all about benefits
Thursday, July 12, 2001
Authoria's software is all about benefits
In February 1999, 120,000 employees of Norwest Corp. and Wells Fargo & Co. were worried about how a forthcoming merger would affect their benefits. Faced with the prospect of handling questions from the employees, the administrative arm of San Francisco-based Wells Fargo decided to implement a new knowledge-management system for its human resources call centre employees.
Chief of .ph domain questions best practices
Thursday, July 05, 2001
Chief of .ph domain questions best practices
The Philippines' domain administrator is willing to consult the local Internet community but wants assurances that he will not be compelled to carry out its recommendations.
Interview: Africa 1.0
Thursday, July 05, 2001
Interview: Africa 1.0
Computerworld talks to Rebecca Enonchong, daughter of a village chief in Cameroon and educated in the United States, co-founded the Washington D.C.-based Africa Technology Forum to promote technology in Africa and to foster the networking and growth of African technology professionals.
Fewer servers, better service
Thursday, June 28, 2001
Fewer servers, better service
Think big. That may be the image ingrained in our imaginations, but it's not always accurate when it comes to managing IT resources.
Wanted — new billing systems for 3G
Monday, June 18, 2001
Wanted — new billing systems for 3G
Mobile operators must change their current billing systems before 3G (third-generation) mobile services see mass adoption.
Berkeley developing worldwide storage system
Thursday, June 14, 2001
Berkeley developing worldwide storage system
The University of California at Berkeley wants to create a data storage network that encompasses the planet.
High hopes, harsh reality
Thursday, June 14, 2001
High hopes, harsh reality
John Kivel is tired of candidates with unrealistic expectations seeking IT jobs in financial services.
Skills for tomorrow
Thursday, June 14, 2001
Skills for tomorrow
Gartner analyst under fire over adult Web site
Monday, June 11, 2001
Gartner analyst under fire over adult Web site
Issues of transparency were raised last week in Hong Kong when it was revealed that a Gartner Group analyst commented on an adult web site in which he was an investor. While Gartner's reputation hasn't been much tarnished, according to customers of the research firm, the Asia-Pacific management has received a reprimand from the group's U.S. headquarters.
Professor foils software pirates by obfuscation
Tuesday, June 05, 2001
Professor foils software pirates by obfuscation
Worries over the intellectual ownership of software may soon be eased by the development of anti-piracy software "watermarking" technology at the University of Auckland in New Zealand.
Balancing IT with life
Thursday, May 31, 2001
Balancing IT with life
"I work, and two weeks later, I get paid," he said. "Typically in consulting, clients often don't pay for months, if ever, but I don't have to worry about that."
Certified for success
Thursday, May 31, 2001
Certified for success
Which certification is right for you? The answer really depends on the stage of your career, the certifications you already have and your chosen technology area.
Consulting means continuous learning
Thursday, May 31, 2001
Consulting means continuous learning
Tom Wilhelm needs a change. After a long stint as a top independent SAP AG contractor making US$200 per hour, he's hit a wall with the number of incoming projects.
Metadirectories branch out
Thursday, May 17, 2001
Metadirectories branch out
Metadirectories can solve this problem by automatically coordinating changes to all application directories.
Companies set up videoconferencing highways
Thursday, May 03, 2001
Companies set up videoconferencing highways
Although videoconferencing systems are widely used in large corporations, the kludginess factor has been difficult to overcome.
Security threatened by aging system and unvigilant workers
Thursday, May 03, 2001
Security threatened by aging system and unvigilant workers
Where humans and machines meet
Thursday, May 03, 2001
Where humans and machines meet
Ray Kurzweil has some advice for you: take care of yourself for the next 10 years, because if you're still around in 2011, you'll have a good shot at immortality.
Australia prepares mobile phone radiation report
Thursday, May 03, 2001
Australia prepares mobile phone radiation report
Results of an Australian government Senate inquiry into electromagnetic radiation from mobile phones will be released Friday and will be used to determine emission standards and current regulations.
Implementing a winning CRM strategy
Sunday, April 29, 2001
Implementing a winning CRM strategy
Industry analysts estimate that the market for customer relationship management (CRM) products and services is in the range of US$5 billion to $12 billion by 2004. But companies may be jumping into the fray too quickly, believing that moving to automated customer-facing systems is as simple as choosing a packaged application. Implementing CRM is tough, particularly for companies looking to integrate all points of customer contact with the Web.
Businesses race to replace belly-up ASPs
Thursday, April 19, 2001
Businesses race to replace belly-up ASPs
Faced with the sudden collapse of its e-commerce ASP last summer, Adidas America Inc. was ready to pull the plug on a budding initiative to sell its sporting goods via the Web.
Keeping it together with terabyte tape
Thursday, April 19, 2001
Keeping it together with terabyte tape
To help solve the arcane mysteries of molecular structures and human health, scientists at the University of Georgia in Athens use some of the world's most advanced technologies — including tape drives.
Paying teams right
Thursday, April 19, 2001
Paying teams right
Project teams in IT have been around for years and are seen by managers as a critical way to develop applications for internal users or even to build new products for sale to the public.
Web tool makes for good conversation
Thursday, April 19, 2001
Web tool makes for good conversation
In October, Vic Nagy, hotline operations manager at Ford Motor Co. in Dearborn, Mich., hired a new virtual service representative he dubbed "Ernie."
Young NZ developer readies multi-author Web tool
Thursday, April 19, 2001
Young NZ developer readies multi-author Web tool
Building a cheap and easy way to have multiple authors working simultaneously on one Web page or help file, looks set to thrust a young New Zealander once again into the spotlight.
Aussie dollar doldrums stems IT brain drain
Thursday, April 19, 2001
Aussie dollar doldrums stems IT brain drain
Australia's tumbling dollar, combined with a slump in the U.S. IT market, is taking the pressure off the nation's ever-present 'brain drain' problem.

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