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Wednesday, June 08, 2011
Why your IT department needs data scientists
An EMC exec discusses the role, the industries where they're most in demand, the skills they need, where they sit in organizations and what the role means for business intelligence software
Wednesday, June 08, 2011
Canadian cloud contracts: Liabilities and limitations
Legal experts explain what CIOs should know before their organizations sign on the dotted line and work with third parties to host their data and compute resources. Plus: The service level concerns
Wednesday, June 08, 2011
Four Ways the Red Sox are Scoring with SharePoint
The Major League Baseball team automates ticket requests, but interns still enter fan mail in marathon transcription sessions
Tuesday, June 07, 2011
Gartner criticizes cities' use of social media, open data
An analyst from Italy gives a keynote at MISA 2011 that picks apart the way many municipalities are handling things like Facebook and LinkedIn. Plus: a portfolio approach to open data
Tuesday, June 07, 2011
Brampton IT, fire departments partner on integrated data
They were two organizations that didn't have much to do with one another. Now they're working together on computer-aided dispatch and mobility. How the CIO and the fire chiefs found common ground
Tuesday, June 07, 2011
Centre Wellington Township uses xRM for automation
The municipality wanted to get more of its business processes happening electronically, but a lack of integration was making things difficult. Learn how the IT director defined his application landscape
Monday, June 06, 2011
MISA 2011: How municipal IT leaders can drive change
A motivational speaker gives the attendees of the Municipal Information Systems Association's annual conference ideas on dealing with negative employees, being a good pilot and why you can't make excuses for people
Friday, June 03, 2011
How Indigo Books and Music finds the next bestseller
When unexpected forces disrupt your industry or business model, technology can give you a way to improve decision-making. How business intelligence is evolving
Friday, June 03, 2011
Getting outsourcers to focus on business value
Want to move beyond cost cutting? You have to put business value at the forefront of outsourcing arrangements. Here are four ways to accomplish that goal.
Wednesday, June 01, 2011
Project management training improves success rates
A survey asks respondents to share how much money they spend on project management training, the types of training methods they use and the effectiveness of those methods. Find out the results
Tuesday, May 31, 2011
Moving past old technology to new IT value
It seems we have stumbled upon a new paradox: archivist versus futurist. Read on for some CIOs' tactics on how to effectively manage the increased expectations of enterprise employees
Tuesday, May 31, 2011
Explain IT value to skeptics
CIOs from Community Living Toronto, Joliet Junior College and the University System of Georgia offer their advice on positioning the IT department within the enterprise
Friday, May 27, 2011
Who's the real tyrant: the user or the CIO?
OPINION Senior IT executives suddenly feel they're under siege by demanding employees who want to dictate how technology will be used in the office. Explore some healthy ways to manage expectations
Wednesday, May 25, 2011
LinkedIn tip: How to use 'signal' to job hunt
Signal's comprehensive filters--in addition to a few other features--make it surprisingly easy to find job postings in the city, industry and any company that you want
Wednesday, May 25, 2011
How to make time for your professional development
Larry Bonfante, CIO of the United States Tennis Association and a mentor for the CIO Executive Council's Pathways leadership-development program, offers three tips
Tuesday, May 24, 2011
Cloud CIO: How IT can become like a service provider
While there's no question cloud computing represents a big change in infrastructure, that approach overlooks the fact that cloud computing is comprised of an agile infrastructure married to automated operation
Tuesday, May 24, 2011
Canada Cloud Network aims at government
A Toronto-based consulting group wants to help businesses do a better job of working through the public sector procurement process to get cloud-based projects off the ground. Learn more about OpenRFP.net
Tuesday, May 24, 2011
IT value is dead. Long live business value
the language of IT-business alignment -- encouraged and endorsed for more than a decade by industry analysts, consultants and, for a time, our publications -- is now dangerously counterproductive
Tuesday, May 24, 2011
Numbers you need to know: Employees take tech to work
According to a survey, 37 per cent of workers said they've used their own PC or smartphone for work, and 26 per cent have gone so far as using their own money to buy software or other technology
Tuesday, May 24, 2011
3 ways to get a bigger bang for IT's buck
There are proven management practices that, if you embrace them, can help you get the most value from your implementation of new systems-especially projects that require major change
Friday, May 20, 2011
From CIO to CEO: CANARIE's new president
Mark Roman has made the leap, from driving IT strategy for the University of Victoria to overall business leadership at our national research network. How he did it, and how you can, too
Thursday, May 19, 2011
How to end an IT turf war
Welcome to your average IT shop, where competing goals, opposing priorities and language barriers can cause strife even among seasoned administrators, developers and IT bigwigs
Tuesday, May 17, 2011
Former Fed CIO sees progress on 'digital economy' journey
LAC CARLING KPMG's Ken Cochrane weighs in on how well Canada has moved towards its goals of creating a true e-government strategy, while CA Technologies and Rogers offer their takeaways from our public sector congress
Sunday, May 15, 2011
Lac Carling: Belgian IT ministry shows off electronic IDs
The country is using identity cards to manage all kinds of public services, from birth registration to getting beer out of a vending machine. Plus: How Belgium uses the Internet to create trust with its citizens. WITH VIDEO
Sunday, May 15, 2011
RIM improves social networking for enterprises, consumers
Much has changed in the social networking space over the past three years. Just ask Research In Motion's Tom Goguen, the BlackBerry maker’s first vice-president of social networking and collaboration
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CIO Videos
Microsoft Canada's CIO on making BYOD work internally
Microsoft Canada's CIO on making BYOD work internally
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Steve Heck, CIO of Microsoft Canada, explains how the tech giant's operations here have made BYOD work internally, especially with new hires.
How should CIOs evaluate the degree of customer centricity in their organizations and identify where the gaps are?
How should CIOs evaluate the degree of customer centricity in their organizations and identify where the gaps are?
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CIO Debate: How should CIOs evaluate the degree of customer centricity in their organizations and identify where the gaps are?
What does a customer-centric approach change about the way companies manage procurement?
What does a customer-centric approach change about the way companies manage procurement?
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CIO Debate : What does a customer-centric approach change about the way companies manage procurement?
Describe what IT might be able to do to foster a more customer-centric approach to marketing and sales?
Describe what IT might be able to do to foster a more customer-centric approach to marketing and sales?
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CIO Debate : Describe what IT might be able to do to foster a more customer-centric approach to marketing and sales?
How does a customer-centric era change the expectations around service and support?
How does a customer-centric era change the expectations around service and support?
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Cio Debate : How does a customer-centric era change the expectations around service and support?
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