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Aligning your IT services strategy with the business

Aligning your IT services strategy with the business

By: Stephanie Moore On: 17 May 2012 For: CIO

OPINION A Gartner principal analyst explains, step by step, how to ensure your vendor and contractor relationships suit the business more.

CEOs demand CIOs prepare for growth and mobility
By: Mark Chillingworth On: 15 May 2012
A survey shows chief information officers are seen as the key to unlocking potential growth that organizations have been starved off since the banking crisis more.

Can a new IT analyst firm take down Gartner?
By: Rob Enderle On: 15 May 2012
An online social customer relationship management service attempts to provide the same kind of value CIOs expect from one of the industry's biggest market research companies more.

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George Gorsline's Action Items

George Gorsline's Action Items

Expert advice, best practices and strong opinions from a CIO who's been there. Click here to read all George's columns.

Business analysts: CIO sidekicks or successors?

Business analysts: CIO sidekicks or successors?

Michael Gladstone of the IIBA discusses his organization's new certification program and how the BA role is evolving.

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Videos

Microsoft Canada's CIO on making BYOD work internallyMicrosoft Canada's CIO on making BYOD work internally
How should CIOs evaluate the degree of customer centricity in their organizations and identify where the gaps are?How should CIOs evaluate the degree of customer centricity in their organizations and identify where the gaps are?
What does a customer-centric approach change about the way companies manage procurement?What does a customer-centric approach change about the way companies manage procurement?
Describe what IT might be able to do to foster a more customer-centric approach to marketing and sales?Describe what IT might be able to do to foster a more customer-centric approach to marketing and sales?
How does a customer-centric era change the expectations around service and support?How does a customer-centric era change the expectations around service and support?

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What A CIO Should Know: A guide to the CEO's respect
Monday, May 14, 2012
What A CIO Should Know: A guide to the CEO's respect
Our regular roundup of great blog, conferences and other resources for Canadian chief information officers. This month: A WSJ post on executive relationships
The cost of open data: A Canadian lawyer's analysis
Monday, May 14, 2012
The cost of open data: A Canadian lawyer's analysis
Cities across the country are moving to new models of information access, but a recent U.S. court case could give them pause. What you should know about Orange County
The social media skill sets a CIO's staff will need
Thursday, May 10, 2012
The social media skill sets a CIO's staff will need
A labour market analyst from ICTC looks at the rise of popular services for sharing information and the impact on hiring trends
Google's BigQuery made to crunch big data
Tuesday, May 08, 2012
Google's BigQuery made to crunch big data
New service is designed to process terabyte-scale datasets
The 24/7 CIO: Are you really open for business?
Monday, May 07, 2012
The 24/7 CIO: Are you really open for business?
OPINION People talk about Web-based availability being critical, but how often are we just paying lip service to uptime expectations? Time for a reality check

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