I’m here to put in front of you a heresy: Your organization doesn’t need email.
Hard to believe, considering the time staff spend keeping an eye on the flow of messages to them, but Jacob Morgan argues that rather than helping staff keep track of things and communicate easily and inexpensively, email “keeps us handcuffed to our phones and computers.”
But, he says, email is no longer the most effective way to communicate and collaborate.
If you’re the type of person who checks email (on a PC or smartphone) once every five minutes you might agree.
I could be persuaded. Struggling to find a message I swore I read three minutes ago but is either tangled in a thread or I can’t find because I incorrectly remember the author/header drives me to despair at least once a week.
So Morgan has a suggestion: Get rid of email, or at least cut down your organization’s reliance on it.
How? Using other technologies like collaboration platforms.
It’s an intriguing argument and, if you’re like me and have regular frustrating episodes, is worth considering.