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Why SaaS isn’t always the answer

By: Rafael Ruffolo On: 28 May 2009 For: ComputerWorld Canada Creator

Manitoba Public Insurance cited PIPEDA compliance as one of the most important factors in its latest software purchase. Find out why

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When upgrading its survey software, Manitoba Public Insurance decided to stay away from the ever popular software-as-a-service model, pointing to international laws such as the USA Patriot Act as a key factor.

Canadian businesses and government organizations looking to purchase hosted software from U.S.-based companies — especially software that collects data from customers — must consider the potential privacy side effects, said Peter Sawatzky, manager of customers and business research at Manitoba Public Insurance.

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Tags: survey software, Inquisite system, businesses

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Rafael Ruffolo joined ComputerWorld as a staff writer in June 2007 and was the winner of a Kenneth R. Wilson award for business journalism. He is interested in government IT, copyright, virt... more

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