Many factors enter in when an end user chooses between a BlackBerry, an iPhone or another device -- there's coolness, cost, cachet, ease of use, features, apps. But for IT execs deploying a fleet of mobile devices, it's all about management.
We tested Research in Motion's BlackBerry Enterprise Server 5.0 and found that it's an easy-to-use, Web-based tool that provides centralized administration, high availability and the ability to set rules and policies on a granular level.
More details on how we tested BES 5.0
There are two deployment options: an upgrade, or a new installation. We had BES v126.96.36.199 running already, so we used the new BES Transporter Tool to complete a seamless migration. We also did an out-of-the-box installation the same way a new enterprise customer would.
On a scale of 1 to 10 (10 being the best), we give the BES Transporter Tool a 9. Our migration, with five users, took under 30 minutes.
BlackBerry Administration Service provides Web-based administration access, with easy navigation tools that allow administrators to perform all tasks from one centralized location.
With Administration Service, an admin can publish and push updates and applications to one user or groups of users. The administrator can also identify unauthorized applications and prevent users from downloading, using or updating prohibited programs or applications. When a BlackBerry device is activated, the new security policy supersedes any previously installed programs or policies.
The prior version of BES featured BlackBerry Manager, a thick-client, desktop-based application that limited the flexibility of IT administrators. The new Administration Service offers more flexibility, allowing administrators to monitor and control the smartphone network through the Internet Explorer Web browser.