When it comes to aligning IT with business, Quebecers know best.
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Enterprises in Quebec report higher levels of satisfaction with their IT effectiveness compared to all other provinces in Canada, according to a new survey from CA Inc.
The survey, which found Quebec placing more value in IT governance, also suggests investments in IT governance tools lead to increased IT efficiency and reductions in costs.
The 2009 CA Canada Lean Governance Survey polled 250 technology and business managers from the manager to CEO level at organizations across Canada with 750 employees or more.
Eighty-eight per cent of Quebec business managers think IT is very effective at aligning IT and business priorities, compared to 41 per cent of business managers in other provinces.
Sixty-two per cent of Quebec business managers think their IT departments are accountable and transparent and 56 per cent say IT is effective at controlling or reducing IT costs. Meanwhile, 32 per cent of business managers in the rest of Canada think IT is accountable and transparent and 35 per cent believe that IT is effective with costs.
Organizations polled in Quebec placed more emphasis on IT process improvement and good governance practices, states CA.
CA also found the organizations displaying “significantly more business-side willingness to invest in IT governance processes and frameworks, as well as IT service portfolio management tools.”
In Quebec, 81 per cent of respondents consider managing IT complexity and 62 per cent view controlling or reducing IT costs as top priorities; whereas managing IT complexity is a top priority for 47 per cent of respondents and controlling or reducing costs for 59 per cent of those polled from the rest of Canada.
Enterprises in Quebec consistently exhibit more coherent and better IT business integration, according to Warren Shiau, lead analyst of IT research with The Strategic Counsel, a market research firm that conducted the survey for CA Canada.
“All the work that we’ve done in Quebec, going back around four to five years … we’ve always gotten consistent results,” he said.
Quebec’s strength in IT-business alignment also extends to all areas of enterprise infrastructure, from IT governance to identity and access management to infrastructure optimization, he pointed out.