A student's first week at university can be hard, especially if it's out of town. Dealing with a new residence, new classes, new buildings and few friends can be stressful.
(Software development graphic from Shutterstock)
Blame is focused on a communications problems in a new financial aid module in the university's Oracle PeopleSoft ERP suite. Oracle looked after the integration.
ERP projects have a long history of being tough to implement (see below), arguably because they touch so many parts of an organization. Still, this is 2012. Haven't we learned the lessons of integration?