For the coming year, it makes the following 10 predictions:
1. Mobile will be a “balancing act” for organizations.
More people are bringing mobile devices into the enterprise than ever in part thanks to corporate BYOD policies. At the same time carriers are upping wireless network speeds. “Now is the time to create some value,” Olvet said.
Over 50 per cent of organizations will mobilize a business app in 2013, IDC says.
Meanwhile organizations have to make decisions on platforms to support. With the number one and two spots taken by Android and Apple Inc.’s iOS, there will be a fierce fight for third place between Research In Motion’s upcoming BlackBerry 10 and handset makers using Microsoft’s Windows Phone 8 operating system.
IDC won’t say which will be successful, but Olvet acknowledged it’s a “make or break moment” for RIM.
He suspects IT managers are rooting for both, in part because they shudder at Android’s lack of security.
2. Software-as-a-service will see a breakthrough.
Today 40 per cent of Canadian organizations use some sort of cloud applications, from email to collaborative apps (think WebX) to customer relationship management. That will jump to 70 per cent by the end of 2013 and go beyond.
Look for what IDC calls “industry platform as a service” offerings – for example, a major gasoline company offering a platform for the energy industry applications. There are about 100 of these in the U.S., none here – yet.
As was said earlier, line-of-business managers are at least in part driving this shift.
3. Enterprise cloud expertise will be in demand
With the co-existence of public/private clouds along side a range of on-premise server and mobile-based applications, “portfolio management” will be a key IT skill set in demand.
C-level execs want to know if their IT managers can adapt to variety in the data centre. “In our research we’ve found the most successful cloud deployments are those companies that conduct portfolio management formally,” said Olvet. But we’ve found that less than one in five Canadian companies do that today.”
Look for staff to put portfolio management on a resume
4. Hype around big data solutions will continue to be big.
That’s largely because the need for organizations to keep track of things in real time creates mountains of data.
When IDC Canada asked C-lever executives which technology will have the most impact on transforming their businesses, 60 per cent said big data. (Other responses were mobility 40 per cent; social media 33 per cent; and cloud computing 30 per cent).
Expect software companies to push big data solutions whenever they can. The good news is that there will be a greater range of solutions relating to real business problems, because vendors understand there will be no sales otherwise.