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Google in Canada: The biggest Chrome challenges

Google in Canada: The biggest Chrome challenges

By:  Jennifer Kavur  On: 29 Oct 2008 For: ComputerWorld Canada Creator

IT departments aren't providing feedback. Users are leery about sharing statistics. Developers need to get on board. Google's mobile engineering manager addresses CASCON 2008

Google called for open source participation, shared statistics and user feedback for its Chrome browser at IBM’s CASCON conference this week in Richmond Hill.

Alex Nicolaou, Google’s mobile engineering manager, presented an overview of Chrome and the chromium.org open-source project to computer science and software engineering academics and professionals.

“What we really needed was not just a browser, but also a modern platform for Web pages and applications, and that’s what we set out to build,” he said.

Promoting the browser’s open source nature, Nicolaou urged developers to participate. “We spend all our time in a browser at Google. It’s in our interest to make the Internet better and unless there’s some competition, unless there’s some sharing of ideas, unless there’s innovation, we’re going to have stagnation. We could go through another decade of no new significant browser releases. That’s why open sourcing the whole thing is good for us,” he said.

While communicating with Google “can be a very challenging process,” said Nicolaou, “the easy way to communicate with Google” is through numbers. “We’re all engineers, we love numbers and we use those numbers in aggregate and anonymously to make sure we solve the biggest problems first.”

As Google grows, users may hesitate to share their statistics. “There’s a natural tendency I think on part of everybody that inevitably Google will get evil…We really do take not being evil seriously,” he said.

“We can do a lot together with this stuff. If you enable Chrome to share statistics, it’s a powerful way for us to get lots of information about what lots of people are experiencing and make the browser experience better,” said Nicolaou.

“The main message I’m hoping people will leave with today is we’ve built a really cool technology in Chrome,” said Nicolaou off-stage. “The audience here, all being technical, I hope they leave with the message that we want them to take these ideas and use them in their own context and build new things that we haven’t thought of based on them. The whole point of Chrome being open source is to encourage group participation.”

Feedback from IT departments hasn’t been strong, he said. “We are not currently getting a lot of feedback from IT departments. As a beta product, we are looking right now for results from users sharing their statistics and forms of feedback like that, but we’re not so much engaging with business environments yet.”


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Jennifer Kavur Jennifer Kavur Jennifer Kavur was a senior writer for ComputerWorld Canada from 2008 to 2010.

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