While online piracy has most notably wreaked havoc on the entertainment industry, a recent survey sponsored by the Business Software Alliance (BSA) shows that makers of professional software are also suffering from unauthorized distribution of files across the Internet.
The BSA on Wednesday announced results of a recent survey that found less than half of the 1,026 U.S. Internet users asked said they regularly pay for the commercial software they download. Paradoxically, the survey also revealed that the vast majority of respondents feel software developers should be compensated for their work. The survey was conducted by research company Ipsos-Reid Corp.
This conflict demonstrates that users are still forming their opinions on Internet distribution of software, said BSA president and CEO Robert Holleyman. This gives his group a chance to educate them on the realities of online piracy, he said. "I think that today the most important things are education and enforcement," he said.
BSA is employing its own tactics in an attempt to change the "situational ethics" of Internet users who say whether they pay for downloaded software depends on the circumstances. For instance, BSA in February began using a tool created by MediaForce Inc. to help identify and shut down Web sites that are illegally distributing copies of its members' software titles.
MediaForce's tool scours the Web for sites that use file distribution technology, such as FTP (File Transfer Protocol) or peer-to-peer systems, and searches those sites for program files belonging to BSA member companies. Once such sites are flagged, a BSA investigator verifies that the files are being distributed illegally, and authorizes the software to generate a "notice and take down" request that is sent to the Internet service provider (ISP) hosting the site. The software does not identify the person running the site, said John Wolfe, BSA's manager of investigations, but instead flags the site's IP address and links it to the hosting ISP.
Once notified, the ISP must inform the infringing site's owner of the violation. If the site's owner does not take down the files in question, the ISP is obliged under the Digital Millennium Copyright Act to shut down the site. Since using MediaForce's tool, the BSA has sent out 8,500 notices and was challenged on only two of them, Wolfe said. The DMCA was passed in 1998 to extend U.S. copyright law to digital works.
The Internet piracy survey represents the first attempt by the BSA to understand users' behavior and attitudes toward online software distribution, which will become an even bigger problem for business software developers in the coming years, Holleyman predicted. BSA members - consisting of professional software makers such as Microsoft Corp., Adobe Systems Inc., IBM Corp., and Symantec Corp. - believe that by 2005, two-thirds of software distribution will be done over the Internet, Holleyman said.