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Broadband users 'hostage' to P2P traffic, Bell exec says

Broadband users 'hostage' to P2P traffic, Bell exec says By:   On: 06 Apr 2008 For: Network World Canada Creator

The telco's chief of regulatory affairs defends the traffic shaping policy that has incensed Internet resellers and led to an application for a cease-and-desist order from the CRTC



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The vast majority of Internet users are “hostages” to the five per cent who use bandwidth-hogging peer-to-peer applications, according to Bell Canada’s chief of regulatory affairs, and Bell’s controversial traffic shaping policies affect only those who use those applications to download movies and music.

Mirko Bibic said Monday that only five per cent of broadband subscribers use peer-to-peer applications, but their traffic amounts to more than half of traffic overall.

Bibic was responding to complaints from ISPs that Bell is manipulating traffic on lines they’ve wholesaled from Bell. Last week, the Canadian Association of Internet Providers filed an application with the CRTC for a cease-and-desist order, saying it’s a violation of Bell’s tariffs and an anti-competitive practice.

Bell has been slowing down “bandwidth-hogging” peer-to-peer traffic for its own Sympatico High-Speed retail customers for more than a month, and extended the policies to its wholesale customers at the end of March.

“Our network management initiative does not affect the vast majority of users,” Bibic said. “People need to keep in mind that 95 per cent of Internet users do not use peer-to-peer services. If you think about it, the hostages are the 95 per cent of users whose service gets deteriorated, whose speed gets constrained by those who consume tons of bandwidth. We feel we have an obligation to ensure the 95 per cent of users aren’t held hostage like this.”

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The complaints, Bibic said, are coming from a small number of wholesalers. “It’s a very short list of people who are complaining about this. And it happens to be those people whose business model is based entirely on serving large bandwidth users, and the very same folks who refuse to build their own networks.”

Asked if serving high bandwidth users isn’t the basic business proposition behind offering broadband service, Bibic replied, “No, it isn’t.” Again, he pointed out the 95 per cent of broadband users who don’t use peer-to-peer services.

Bibic’s numbers came from a June 2006 presentation by network management company Sandvine Inc., which studied a sample pool of 2.4 million broadband subscribers through April of that year. It showed that peer-to-peer traffic ate up 55 per cent of the bandwidth used. The study also showed that peek usage times coincided with those for other applications.


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Comments (24)

User
4/8/2008 12:00:00 AMWhere to they cut the line on Peer to Peer traffic. What about users using things like Skypes (Peer to Peer) to chat with their Children in remote areas. What about small business using Peer to Peer SIP telephone calls between offices. Is this an attempt for large Teleco and future Cables telcos providers to corner the voice market.
RE: User
4/8/2008 12:00:00 AMYup!
VOIP
4/8/2008 12:00:00 AMYour VOIP calls will be safe due to the QoS.
Bell Tech
4/8/2008 12:00:00 AMOn the net there is no QoS.
CTO
4/8/2008 12:00:00 AMWe are one of the small ISP's effected by this. Bell would like people to think this is just little John/Jane who is downloading some new music/movie. The trouble is we have some customers who could be put out of business because of this. Backup/Restore serivces look very much like peer to peer traffic. We have a number of customers who are using DSL for exzctly that application. I have a real problem with the arbitrary way that this is being done. There is no officeial information from Bell on what they are doing and just to make the likelyhood of getting any info near 0. They have fired the general manager of the wholesale division. So other than our sales rep there is no upper managment to take problems to. My personal opinion is that Bell is now in the process of trying to cut costs to imporve the share pirice in advance of the sale to the teachers. But what they are doing would be like me cutting up and burning my furnature to reduce the costs of heating my house.
Bell Tech
4/8/2008 12:00:00 AMIf you are paying for high speed you should get high speed. Why does it matter what you use it for when you paying for it?
RE: Speaketh the truth
4/9/2008 12:00:00 AM'..hard time believing only 5% of users are using bit torrent.' Indeed. F'rinstance, any World of Warcraft player uses BT under the hood for downloading game patches (boo to Blizzard for not providing .torrent files tho) - and given these are in the hundreds of megs for each patch, I can see why. I'd be surprised if *other* MMORPGs and game distributors don't start doing something similar. *sigh* I'll just have to figure out how to tunnel my BT traffic at home through an SSL tunnel to my colo server...
re bell statistics
4/9/2008 12:00:00 AMI would like to note that 'Bibic?s numbers came from a June 2006 presentation by network management company Sandvine Inc.,' However in a report issued by Ellacoya(the company who's technology Bell is using to shape traffic)in June 2007 a full year after the study Bibic quotes from, and this study of broadband usage in North America determined that at that time web traffic had once again overtaken p2p as the largest bandwidth user. Obviously Bell is quoting statistics that are no longer valid, and have no meaning in the modern internet climate.
RE: Broadband users 'hostage' to P2P traffic, Bell exec says..
4/23/2008 12:00:00 AMSorry, it was www.bigpipeinc.com in this previous post... OR http://www.shaw.ca/ShawBusinessSolutions/
bell's crap
4/23/2008 12:00:00 AMPosted by RoOmIE, April 23rd, 2008 1:43 pm you can make a plaint to the executive office at bell here is the phone number the more plaints they get the more likely they will remove this crap Sacha Rollin 1-866-701-004 executive.office@bell.ca
RE: CTO performing backup / restore services
4/21/2008 12:00:00 AM'Backup/Restore serivces look very much like peer to peer traffic.' - Wow... isn't that a privacy concern? Not to mention a waste of bandwidth. Anyone sniffing packets could potentially extract customers private information such as credit card numbers and business record information. As well, wouldn't it make more sense to just burn back up to DVD or in case of large volumes, dump data to a cheap USB external drive. Backup/Restore services that look like P2P imply that full data backups are being done over broadband connection...
simple answer
4/14/2008 12:00:00 AMOf course the answer is to charge a reasonable fee for service. The more you use the more you pay. This way most of us - the 95% would pay nearly nothing since we use nearly nothing in bandwidth. Of course this won't happen because providers need to screw us over with a 'basic charge' just like the government to rationalize their own existance. The only way to get any value for your dollar is to maximize your useage - is'nt it? Providers wouldn't want to 'provide' a service for a reasonable price though would they?
Breach of contract
4/14/2008 12:00:00 AMIt's probably a breach of contract. You purchased Internet access but the contract probably (I'm not a bell subscriber) does not say anything about throttling the bandwidth. Instead of this why didn't they opt instead for a quota system [giving each connection an allowed download before any penalties] WHEN THE CONTRACT IS FINISHED. Videotron in Quebec uses the quota system on some accounts. It's not the only greedy thing Bell has done. You break your Internet access contract 10 months early, you need to still pay the 10 remaining months' fees. Glad I have nothing from Bell....
RE: Casual Internet User
4/15/2008 12:00:00 AMClearly you don?t get the concept of the Internet. Traffic shaping (slowing it down) does not benefit you in any way. It is done for the benefit of the traffic handler. It allows them to send you unsolicited advertising every time you view Symaptico web page faster. It allows them to charge you more every time you view content form their Bell Globe Media source. It allows them the freedom to charge you more for going slower on the Internet highway instead of building faster (bigger capacity networks). I guess you don?t get any updates for your software, and you don?t use MSN or Skype to talk to your friends/kids. And you have never watched a missed TV show over the internet, or a video you received in your e-mail from a friend. Because you think it is someone else using the Internet pipe, you are condoning this classic bait and switch tactic, designed to squeeze more money for a mediocre service.
RE: Speaketh the truth
4/11/2008 12:00:00 AMSooo true, so now lets see, if they prevent this and push it even more to limit the amount of data you can get out of X time, it'll be hell for patch time. Senario 1 Each person playing WOW must get patch from blizz server. Blizz must bring more DL site up and we pay more Senario 2 I buy a game via direct DL, are the site now gonna be monitor / black listed for this type of content ??? Who get's black listed or not ... (who pays the most dont ??? )
Rediculous
4/11/2008 12:00:00 AMAm I missing something here, are we in China or the Middle East where internet access is fully controlled? Excuse me Bibic??? Needed you need to know what you were talking about before making yourself available to comment on your company's move? So, I am paying 50bux/mnth so you can control what access? How dump is that, and for ITWorldCanada, why aren't you talking to ISPs? is Bell sponsoring you or something? Duh, weren't you suppose to provide us with unbiased report???
Broadband users hostage to backwards thinking telcos.
4/9/2008 12:00:00 AMSecret Sinister Monopolist ISP Bell Internal Memo 'Lets create a big throttling controversy, blame this on P2P downloaders (read software/media pirates), then we can propose a moderate solution that still sticks it to mid tier consumers and end users, and sets the precedent for us to change the terms of provision at our discretion.'
Vampire Fees in the Future?
4/8/2008 12:00:00 AMRemember the old Compuserve days, paying for 'premium' content. Well, Compuserve faded away, but the idea of adding premium access for extra money still needs a wooden stake through the heart...
Speaketh the truth
4/8/2008 12:00:00 AMLet's no forget people that we pay a premium on blank media to help finance our bit torrent habits. Also, I have a hard time believing that only 5% of users are using bit torrent. And even if they are traffic shaping, I am still getting decent speeds. Peace.
P2P not the issue, but content control.
4/8/2008 12:00:00 AMMr. Bibic refers to bandwidth hogs. This is not the crux of the real issue. The issue is content control. The two biggest ISP in Canada (Bell & Rogers) are putting quota caps in place. Why, so you cannot download the latest movies, songs, games, or programs. They have TV, Radio, and rental outlets. They want to control what movies, songs, games and program you use. Ever notice their startup kits for new service. I dumped mine from the start (8 years ago). Also, their caps are not on P2P traffic, but on any traffic over a certain volume in a specific period of time. If it really was P2P they were restricting, why put a blanket GB cap in place? Limit P2P specific traffic. I am seriously considering dumping my current provider.
It's always about Money.
4/8/2008 12:00:00 AMThere was talk at one time about charging for the amount of data you downloaded, but that did not fly. So now with this choking, looks like Bell will try to controll how much bandwidth you get for which App you use and how much you pay them. Could look a lot like Tolls. Old ways die hard.
RE: Broadband users 'hostage' to P2P traffic, Bell exec says
4/21/2008 12:00:00 AMHi Dave Popp from Kelowna. If you are in Kelowna, BC, then you should be either on the Telus Network or the Shaw Network, both of which use DPI equipment in their network backbone. The difference there is that Telus did not upgrade their network at a time when Shaw spent about half a Billion dollars to install a state of the art fiber optic backbone that transects North America (year 2000). see here... www.bigpipeinc.ca The Shaw network is about 10x faster than Telus and is considered one of the fastest networks in the world and Shaw does traffic shaping using Ellacoya Equipment. While Ellacoya is not the top manufacturer of this type of equipment, it still allows the network to be streamlined, and provide tonnes of horsepower for downloads. This DPI equipment does not cut bandwidth overall as people would believe, but it prioritizes services on the network so that things like 911 on Shaw Home phone, streaming media, and intense online games are still crisp and ready to use even at peak usage times of the day. It also provides billing services for things like Shaw Home phone, as well as network infrastructure management such as worm mitigation and virus containment. Virus scanning can even be employed in the middle of the fiber backbone so users never feel a glitch. If you have ever used internet out of the country you may have noticed, huge bandwidth problems and sick virus/worm problems that destroy the usability of the network. So as you see, there is quite a misconception over DPI or Deep Packet Inspection and Traffic Shaping. It really is a great technology. Without it, you would actually get less bandwidth overall..! More uses.... actually, in the US, because of Homeland Security, ISPs are required to keep records of customers internet use, the same way phone companies are required to by federal law. This can only be done by using this DPI equipment provided by companies like Sandvine and Ellacoya. Although the Ellacoya equipment is rather inferior in co
Broadband users 'hostage' to P2P traffic, Bell exec says
4/8/2008 12:00:00 AMIt is difficult to see past an inevitable demand for more money from subscribers as THE reason for Mirko Bibic's(Bell's)announcement.It is a shame that he does not know his industry.He claims he(& Bell) don't know about how Comcast does business...does he think that we are all fell off our Tele-Pong games? Has he even looked up the Comcast situation ON THE INTERNET? He claims he 'is not a network engineer.' Great,do you think that Bell could FIND one to make an informed comment? If ISPs are so concerned,why do they not inform customers that are using extra bandwidth to scale back or be charged fees for excess use? Can't do this? BS..,Telus informed me that I was approaching this threshold,BEFORE I had to pay extra.Why can Bell not do this or would they rather be in conflict with their customers? Bell,it's time that you realized that if you treat your customers as idiots and hose(no pun intended) your customers as the Oil Industry constantly does,when alternatives are inevitably available,we will not be talking to Bell.
Casual Internet User
4/14/2008 12:00:00 AMThe last time I travelled state-side, I noticed that on interstate highways where there are more than two lanes, signs are posted instructing trucks stay out of the leftmost lane. Frankly, I was pleased because the greater percentage of traffic being casual travellers and most often held hostage by large commercial vehicles, are now able to travel past the heavy traffic. Is this unfair? Not at all. The internet being an information and connectivity highway of sorts, needs to accommodate the greater number of casual users. If it means that P2P is slowed a bit, then I say that this is now necessary. The freedom of the internet was more about the unrestricted freedom of expression and accessibility and not a licence to hog the network capacity.
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