Smarter Process for Dummies

Smarter Process for Dummies

In today's perpetually changing business environment, the need to connect in a positive way with customers across a variety of touchpoints and to deliver on innovative, and flawless operations while controlling costs is paramount to sustainability and competitive differentiation. That's why IBM Smarter Process was developed.

Download this book and discover how the Smarter Process approach helps you create a more customer-centric organization. Learn how four major technologies -- mobile, cloud computing, Big Data, and social collaboration -- are disrupting business and how you can work through the challenges to work smarter. You will also learn how to use mobile, analytics, and collaboration to empower your employees to do their best work and create positive customer experiences.


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