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Powering Productivity: Hosted PBX Enables New Efficiency in People, Places and Processes

Powering Productivity: Hosted PBX Enables New Efficiency in People, Places and Processes

This whitepaper presents the business case for hosted PBX solutions (HPBX). Powering Productivity: Hosted PBX Enables New Efficiency in People, Places, and Processes looks at some of the major challenges faced by firms with respect to the maintenance and operations of call centres including: how to increase productivity, leverage the mobile workforce, measure and enhance call centre services and customer satisfaction, coach staff, and reduce costs. It provides a detailed review of how HPBX as a solution allows management to focus on core business innovation, confident that cloud communications empower the productivity and cost savings needed to maintain competitive positioning.

Download this whitepaper to understand why Hosted PBX solutions are a valuable technology and how they enable companies to go beyond productivity gains and tool deployment to obtain real business benefit from IT investments and maximize ROI.
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This promotion is brought to you by IT World Canada Inc., publisher of Computing Canada, CanadianCIO, Direction informatique and Computer Dealer News. By completing and submitting this registration you agree to be contacted by a representative from our sponsor, Primus Business Services. Primus Business Services is committed to protecting your privacy. Your information will not be shared outside Primus Business Services unless you give your consent.