Business Service Management 101: Manage IT with a Business Focus

Every organization, from private companies to governmental agencies and across all industries, provides some type of service.

But as common and necessary as services are, managing and delivering them effectively can be overwhelming. The challenges are even greater on today?s smarter planet, where instrumented, interconnected and intelligent businesses collect, process, use and store more information than ever before.

"Business Service Management 101" provides a basic view into business service management. It defines the different types of business services, discusses the importance and the benefits of visibility into your services and how you manage them, and presents solutions that can help you free up more time to grow revenue. In addition, it discusses the benefits of managing your IT and network infrastructure from a business service perspective rather than from an operations-only perspective.

Learn how to leverage a unified service management strategy to boost innovation, stay ahead of competition and grow revenue. Download the whitepaper today.

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