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The Total Economic Impact™ Of Cisco SMARTnet Service A Multi Company Value

The Total Economic Impact™ Of Cisco SMARTnet Service A Multi Company Value

Forrester research found that companies using Cisco SMARTnet Service achieved significant improvement in the effectiveness of their network reliability by as much as 192%. SMARTnet is a technical support service that provides an organization's IT staff direct anytime access to Cisco engineers and Technical Assistance Center and extensive Cisco.com resources as well as accelerated hardware replacement options, operating system updates, together with proactive problem diagnosis. These capabilities provide an additional level of business continuity assurance within critical parts of the network environment.

Cisco commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises can realize by investing in and leveraging Cisco SMARTnetService. This study, conducted over a two year period, provides readers with a framework to evaluate the potential positive financial impact of Cisco SMARTnet Service on their organizations.

SMARTnet delivers greater system support and reduced costs. Read the report to discover how you can ensure the reliability of your networks by using SMARTnet Service and how significant the potential return on investment is.
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