Forrester Research:
Your Digital Experience Technology Strategy Starts With A Customer Journey Map


Your Digital Experience Technology Strategy Starts With A Customer Journey Map
According to a recent Forrester survey, the top three investments that firms make in customer experience are all in digital customer experiences. This means that any investments your organization makes in digital experience technology should be fueled by your digital experience strategy.

In this report, Forrester explains how to define your digital experience strategy and align the technology you need to drive a great customer experience. You will learn about:
  • The top 3 actions firms should take to improve customer experience
  • The 4 factors your digital experience technology strategy should focus on
  • How to choose the technology that delivers quick wins and lays the foundation for future agility
Download the report now to find out how to implement a digital strategy that is informed by the needs and behaviors of your customers.

Register

Enter your information below to receive this white paper by email as well as emails about other product and services offerings that may be of interest to you from Acquia or from ITWC (IT World Canada).

First Name
Last Name
Email Address
Job Title
Company
Address
City
Province/State
Country
Postal/Zip Code
Phone Number
What is your primary job function?

What is your company's primary business activity?

How many employees are in your company?


All Fields Required
This promotion is brought to you by ITWC. ITWC is obtaining your consent to send electronic messages to you on behalf of itself and Acquia. Your information will not be shared outside Acquia or ITWC, and you can unsubscribe from emails sent by ITWC or Acquia by clicking on "Unsubscribe" on any email received.