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The Business Value of IBM's Exceptional Digital Experience Solutions

Intranets, Extranets, Websites, and the social experiences that complement them are perceived by many people as different tools for diverse audiences. Increasingly, however, the need to reach customers, partners, and employees effectively via a growing number of digital channels has spurred demand for one digital experience platform - one that enables companies to define and deliver consistent cross-channel experiences.

Download The Business Value of IBM's Exceptional Digital Experience Solutions to understand the economic impact of one platform and what it can mean for your organization. Complete with a decision economics framework for evaluating your own approach, this IDC study evaluates companies that have adopted IBM's solutions to build and deploy publicly-facing Web sites and customer portals, replacing a combination of point solutions, in-house labour, and consulting. It found that IBM customers attained a 500% ROI overall and recouped their initial investment in under seven months.

Find out how organizations from around the world are realizing substantial benefits today in organizational productivity, business agility, and reduced operating costs from deploying IBM's Exceptional Digital Experience solutions. Gain insights into the questions you need to ask to ensure your organization can provide all stakeholders with the requisite experience to meet your business objectives.
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