Podcast: 5 Steps To Creating A Compelling Customer Experience

Personalizing the customer experience is critical to success, since 51 per cent of customers leave a brand because of a poor customer experience. Today's marketers must learn to plan an end-to-end experience across marketing, sales and service interactions by connecting multiple processes and tools.

Listen to this podcast to learn how to engage with customers consistently and appropriately across multiple channels, and how to create a more fluid customer experience that keeps your business thriving.

Register

Enter your information below to access this podcast as well as receive emails about other product and services offerings that may be of interest to you from IBM or from ITWC (IT World Canada).

First Name
Last Name
Email Address
Job Title
Company
Address
City
Province/State
Country
Postal/Zip Code
Phone Number
What is your primary job function?

What is your company's primary business activity?

How many employees are in your company?

All Fields Required

This promotion is brought to you by ITWC. ITWC is obtaining your consent to send electronic messages to you on behalf of itself and IBM. Your information will not be shared outside IBM or ITWC. Please click here to view IBM's privacy statement. You can unsubscribe from emails sent by ITWC or IBM by clicking on "Unsubscribe" on any email received.