Many cities face operations challenges that come from having information stored in multiple disparate systems, across many disconnected departments, which hinders decision making and coordination between agencies.

To gain efficiency and increase services without increasing costs to citizens, local governments can look to IBM Intelligent Operations Center for Smarter Cities for an integrated view of events, incidents or impending crises, and ability to rapidly share information.

The solution can:
     - Provide a unified view across all city agencies
     - Allow supervisors to monitor and manage a range of services
     - Enable agencies to respond rapidly to events
     - Deliver situation awareness and reporting
     - Facilitate real-time collaboration
     - Streamline management of resources and critical assets
     - Include an easy-to-use interface for multiple types of users, from daily operators to senior managers
     - Integrate with open-standard connection points to existing and future systems