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webinar abstract

Can Application Performance Management meet the challenges of User Experience in the Application Economy?

Today, every company must leverage technology to defend its position in a hyper-competitive marketplace. Every company is fighting to earn the trust of increasingly unforgiving users and customers who require nothing short of a flawless application experience — every time.

With the explosive growth of apps and services — with so many moving parts — can we really meet these high levels of expectation? Many companies are discovering that their Application Performance Management (APM) tools and processes no longer meet these challenges. Expertise that is required is stretched too thin. IT support organizations are buckling under the strain.

Experts like Gartner Group agree with this assessment. They say that APM technology has to fundamentally change. It has to go beyond charts and graphs, dashboards and alerts. What is needed is nothing short of a fundamental redesign APM and our approach to it.

How can this be done? What does this mean for your organization? What will it require in terms of processes and tools?

Join ITWC’s CIO Jim Love, and APM expert Chris Kline from CA Technologies for an engaging and interactive webinar where they examine new approaches, new processes and a fundamental rethinking of APM to address the challenges of the new Application Economy.

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Jim Love

Chris Kline
Vice President,
AP Product Management
CA Technologies


NOTE: The live webinar took place on Wednesday June 24, 2015  1:00PM to 2:00PM ET

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