 Linking Mobile Solutions to Business Strategy
There are many indications that integrated mobility solutions are poised for rapid growth in Canada. Phase 1 of a 2007 study conducted by IDC, is covered in this white paper, which outlines how companies that have a mobile strategy can reap the rewards of
# investments mobilizing business applications, improving customer service
# optimizing mobile assets and
# helping employees be more effective when making daily decisions about best servicing customers.
Meanwhile, organizations that adopt mobile solutions without clear goals in mind may find it a challenge to integrate solutions, control costs, and ensure a superior customer experience. |  Avaya Unified Communications Can Reduce Cell Phone Expenses
Avaya defines Unified Communications as orchestrated communication and collaboration across locations, time, and medium to accelerate business results. It is achieved through the convergence of real-time, near-real-time, and non-real-time business communication applications including: calling, conferencing, messaging, contacts, calendaring, collaboration, and rich presence with voice, video, text, and visual elements. Users can access these capabilities using multiple modalities including voice, data, and speech access, through telephones, PCs, and mobile devices. These communications services are increasingly designed to be embedded into structured and unstructured business processes. This takes Unified Communications to the next level in terms of IP voice and video telephony; audio, web and video conferencing; unified messaging of voicemail, email, and fax; instant messaging and more. |  Network Mobility Solutions
Organizations need innovative strategies and approaches to secure, manage and support their converged networks. Next-generation wireless and wired networks and the enterprise data centre must be immediately and cost-effectively able to support new business models and processes. |
