A Twelve communications trends for 2012
Five leading thinkers at Avaya on technology trends, service innovation and broad marketplace drivers share the 12 communications trends facing businesses in 2012.

A Guide to BI for the Business User - Stop Guessing, Start Knowing
Say bye-bye to old dashboards Find out how living dashboards have the power to ask and answer any question on the fly. Change your BI game with this report. Click here to Download!

Role of 3rd party archiving in Exchange 2010
Where is Data Management Today? Manage your deletion and retention policies with this new whitepaper.

How should an enterprise move toward Unified Communications?
Avaya defines Unified Communications as orchestrated communication and collaboration across locations, time, and medium to accelerate business results. It is achieved through the convergence of real-time, near-real-time, and non-real-time business communication applications including: calling, conferencing, messaging, contacts, calendaring, collaboration, and rich presence with voice, video, text, and visual elements. Users can access these capabilities using multiple modalities including voice, data, and speech access, through telephones, PCs, and mobile devices. These communications services are increasingly designed to be embedded into structured and unstructured business processes. This takes Unified Communications to the next level in terms of IP voice and video telephony; audio, web and video conferencing; unified messaging of voicemail, email, and fax; instant messaging and more

Simplify the Migration Process
What are the benefits of moving to Exchange Server 2010? This whitepaper explores deployment cost, availability and disaster recovery, mobility and flexible access.