 Simplify Software as a Service (SaaS) integration Integration continues to prove to be a significant challenge to SaaS deployment, especially for CRM solutions. In “Simplify Software as a Service integration”, IBM expert Simon Peel details the challenges facing SaaS integration and three approaches to overcoming them. |  Cutting through complexity with business agility Agile business can enable change, innovation and strategic directives faster and smarter. Learn what two extensive IBM studies have found about the connection between agility and success in today’s complex business reality here. |  Key trends driving global business resilience and risk Holistic business resilience planning can help organizations to maintain continuous operations and protect their market share during disruption, but also better seize opportunities created by unexpected events. “Key trends driving global business resilience
and risk” through findings from a 2011 global IBM study, shows why more and more businesses are developing a holistic approach to
risk management over the next three years. |  Building the Business Case for Dynamic BPM with the Business Value Assessment This paper outlines how businesses can change their processes much faster than has previously been possible with BPM technologies. This is needed to enable innovation in business models, for example to support new products to new markets. The IBM platform to support this capability is WebSphere Dynamic Process Edition (WDPE). |  Virtualization: A Current Trend in Canada’s Smartest IT Departments InfoTech Research. Based on the information collected, it is readily apparent that Canadian organizations are adopting virtualization technology as part of their current server hardware refresh cycles. |