Shane Schick's Computerworld

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Outsourcing until there's no way out

When a friend of mine went on vacation this past summer he gave me the keys to his apartment so I could check in on his cat. My duties included feeding her, cleaning the litter and playing with her with a little. I did as expected, and everything went...

Published Tue, Dec 11 2007 3:12 PM by Shane Schick
Some counsel for the Blog Council

The only way the corporations who formed the Blog Council on Monday could have further incensed the blogging community would be to have placed the word “Official” in its name. From the moment its press release went live, some of the most prominent voices...

Published Mon, Dec 10 2007 4:12 PM by Shane Schick
Phishing for IT expertise

As soon as I got the e-mail from BMO Financial Group, I knew it couldn’t really be from BMO Financial Group. First of all, although I have accounts with that particular financial institution, and even do a lot of online banking there, I am certain they...

Published Fri, Dec 07 2007 3:12 PM by Shane Schick
All I want for Christmas is a secure automated agent

For the people who love to hate Microsoft, Christmas came early this year. The company was using an automated agent at nothpole.live.com to let kids talk to Santa and his elves. When one user managed to get an elf talking about oral sex , however, Microsoft...

Published Thu, Dec 06 2007 3:12 PM by Shane Schick
Passport Canada lets all kind of personal data through

I guess I’ll be standing in line to apply for my passport after all. Given the long lineups and crazy backlog that has placed the Passport Canada offices over the last year, I kept putting off getting a new one. I later realized I could have applied through...

Published Wed, Dec 05 2007 2:12 PM by Shane Schick
There's no such thing as a CRM product

If you’re running a successful business, you’re doing a good job of customer relationship management. It’s not about the software. Before you start calling me Nicolas Carr, I do not mean that CRM doesn’t matter. I just mean that I have spent most of the...

Published Tue, Dec 04 2007 3:12 PM by Shane Schick
Business PC, personal PC: What's the diff?

The lines between commercial and consumer IT may be blurring, but Gartner Inc. wants to make sure technology professionals continue to see clearly. At a recent event in Australia, one of the research firm’s vice-presidents, Leslie Fiering, warned enterprises...

Published Mon, Dec 03 2007 3:12 PM by Shane Schick
Vista a year later: Why IT managers clung to the status quo

It didn’t feel like anyone was really rooting for Vista last year. Seldom has a product been launched with such low expectations from industry observers – expectations that in some respects had little to do with the vendor or even the product itself....

Published Fri, Nov 30 2007 4:11 PM by Shane Schick
Expose routine support for the IT grunt work it is

It was a four-letter word, but I didn’t think people would interpret as cursing. We were in a management meeting, talking about the steps involved in optimizing the Web stories we publish all day so they would get noticed by search engines. This includes...

Published Thu, Nov 29 2007 2:11 PM by Shane Schick
Babes, bikinis and the IT buyer

“Yeah, baby,” the guy beside me purred. “I like that.” As you may have guessed by now, this was not your average IT conference I was attending. It was a marketing event called Interactive to the Max, where ad agency types discussed how they could do a...

Published Wed, Nov 28 2007 1:11 PM by Shane Schick
What's in store for Google's GDrive

Whatever Google offers with the GDrive – assuming it ever actually comes out with the GDrive – it’s got to be better than having everyone in the enterprise working off the F drive. Although it may go by other names in specific companies, the F drive refers...

Published Tue, Nov 27 2007 3:11 PM by Shane Schick
An image for IT managers: Joggle all the way

Michal Kapral can teach IT professionals a lot about multi-tasking, and he doesn’t even need a computer or a phone to do it. By day, Kapral works in the Toronto office of Captivate Network, the firm that offers digital audio and video on small screens...

Published Mon, Nov 26 2007 1:11 PM by Shane Schick

Shane Schick's Computerworld

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About Shane

Shane Schick is the Editor-in-Chief of IT World Canada, which includes Networkworld Canada, CIO Canada, CDN, Direction Informatique and ITBusiness.ca He has written about technology for the Globe and Mail, CBC.ca and many other publications. Shane has been recognized by the CATA Alliance for excellence in science and technology reporting.

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Shane Schick's Computerworld

Outsourcing until there's no way out

Some counsel for the Blog Council

Phishing for IT expertise

All I want for Christmas is a secure automated agent

Passport Canada lets all kind of personal data through

There's no such thing as a CRM product

Business PC, personal PC: What's the diff?

Vista a year later: Why IT managers clung to the status quo

Expose routine support for the IT grunt work it is

Babes, bikinis and the IT buyer

What's in store for Google's GDrive

An image for IT managers: Joggle all the way

About Shane

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