While I never met Edwards Deming in person, this quote continues to inspire me:
“You have heard the words; you must find the way. It will never be perfect. Perfection is not for this world; it is for some other world. I hope what you have heard here today will haunt you the rest of your life. I have done my best”.
Continuous improvement really is a life long journey.
Have another great week.
1. ON QUALITY MANAGEMENT, DR. DEMING, AND CANDLES: THE LAST GRADUATE STUDENT REMEMBERS HER MENTOR - By Lisa D. McNary
You have heard the words; you must find the way. It will never be perfect. Perfection is not for this world; it is for some other world. I hope what you have heard here today will haunt you the rest of your life. I have done my best. – (W. Edwards Deming). http://www.spcpress.com/pdf/McNary.pdf
2. CCAF’s Improved Public Performance Reporting Project website.
The information on this site is designed to help improve the use and usability of public performance reports (PPRs). http://www.performancereporting.ca/home.php
3. Moving The Needle
So, at this time of year when most of us are resolving to improve ourselves in some way, improve your ability to give praise. Thank the close relatives of those who work for you for sharing their loved one's precious time and talents with your company. Lay on the praise with a trowel. Wrap it up with a broad smile. No matter the person's background or beliefs, no matter your company's circumstances, I can think of no better or more credible way of meeting people's burning desire to be sincerely recognized for their stellar performance.
http://www.vitalsmarts.com/userfiles/File/newsletter/Newsletter%20011608KO.html
4. IT Security Resources
Resources from various organizations will assist your efforts.
http://www.theiia.org/guidance/technology/it-resources/it-security/
5. Executive Guide: Creating Value Through World-Class Financial Management.
To help promote effective implementation of federal financial management reform, the GAO studied the financial management practices and improvement efforts of nine leading public and private sector finance organizations to identify the success factors, practices, and outcomes associated with world class financial management. This executive guide is intended to assist federal agencies by providing case studies of 11 practices critical for establishing and maintaining sound financial operations. http://www.gao.gov/archive/2000/ai00134.pdf
6. Two Sides of the Same Coin
CCAF-FCVI has published its ‘twelve attributes of effectiveness’ in Effectiveness
Reporting and Auditing in the Public Sector. The Canadian Institute of Chartered
Accountants (CICA) has published its ‘twenty criteria of control’ in Guidance on Control.
How do these two frameworks relate to each other? Which should be used when?
This paper provides a basis for answering these questions by describing the historical
background to the two initiatives, and how they complement each other. It acknowledges that some practitioners may want to draw on both sourc