ITIL is not news anymore, but maybe it needs to be.
What I am curious about is how well known it really is. I work at many different clients and see little or no sign of it, but one person's experience isn't enough. So, I invite everyone to take my one question survey on ITIL Awareness at : http://www.surveymonkey.com/s.aspx?sm=6LpP9_2fTCA2ZMf31Yx1UsMw_3d_3d
I will report on results as they come in and, if the response is sufficient, I will do a follow-up with more detailed questions.
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UPDATE - News: Adoption new ITIL is slowing
Posted Fri 27 Mar 2009 13:33 on Tool Selector
see http://www.toolselector.com/modules.php?op=modload&name=News&file=article&sid=3314