CIO Canada - All Comments

re: Offshoring - Understanding the Changing Landscape

J Doe — Mon, 11 May 2009 04:00:00 GMT

Outsourcing is vicious downward spiral..... it is essentially currency arbitration scam..... no country actually benefits from outsourcing.

Effect in USA

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Outsourcing = Loss of jobs

Loss of jobs = Lower purchasing power

Lower purchasing power = Lower sales of goods services

Lower sales = Lower profits for shareholders

Effect in India

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High dollar value = high cost of production for farmers due to high oil prices

High cost of production for farmers = low profits for farmers

Low profits for farmers = Low purchasing power

Low purchasing power = Low sales for Indian manufacturing companies

Indian IT industry is huge currency arbitration scam subsidized by Indian farmers. Proof is 1000's of farmer suicides are due to ill effects of currency arbitration, keeping the dollar value artificially high for the benefit of IT companies.

re: The Art and Science of Benchmarking

BPO Specialist — Mon, 09 Mar 2009 08:03:24 GMT

"Complex business process outsourcing relationships are more difficult to benchmark because they are still relatively nascent and difficult to find comparables."

BPO industry is still new but due to the trends of global economy, it continues to thrive and to excel amidst the demands of the times.Based on this observation it can be expected that the BPO business is here to stay for a longer time.

re: Outsourcing blog - starting off

Claude Belisle — Wed, 26 Nov 2008 15:11:52 GMT

Managing the expectations

As the Marketing Director at S3 Technologies, a Montreal-based IT service provider, I am confronted daily with a wide range of fears, and misconceptions regarding IT outsourcing. In fact, most of those are due to either a horrific past experience, or knowing someone that had one. This is why the importance of clarifying and managing the expectations is crucial. This is particularly true when dealing with small and medium size companies where the person holding the CIO responsibility often lacks the knowledge to make informed decisions.

I applaud your blog initiative and hope it will become a valuable source of information for executives looking to take their company to the 21st century. I have found that in fact, companies fall into broad categories each with its associated needs and requirements. I

re: Outsourcing – Service Level Agreements

kevin lewis — Thu, 25 Sep 2008 08:09:42 GMT

Yes in

re: Outsourcing – Gain sharing: a good idea?

Gabe Takach — Wed, 17 Sep 2008 16:09:01 GMT

The increased emphasis on performance standards and financial penalties may also be driving against the additional performance risks associated with technology improvements. This is on the Vendor's side. As for Service Recipients, they generally insist on approval rights for major changes in infrastructure and therefore risk. That is not to say that changes proposed by the Vendor cannot be dealt with through the Change Order Procedure.

It is interesting that a large number of the contracts out there address gain sharing in formal provisions. It would be good to hear how many of these actually resulted in concrete results.

re: Second Life and the CIO

Rob Wilson — Wed, 27 Aug 2008 00:08:03 GMT

The VPD has had even greater success in using social media sites like Facebook (www.facebook.com/.../14107336626) and YouTube (www.youtube.com/vpdonline) to reach potential recruits. (Full disclosure: my company, iContext Internet, assisted the VPD in moving into this space.)