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October 2009 - Ahead of the curve
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IT is so much more than just a help desk
An analyst with Enterprise Management Associates had said to me that what used to be known as the "IT help desk" is now known as the "IT service desk" to better describe the role of the IT department in the business ...
Published
Thu, Oct 01 2009 7:00 PM
by
Kathleen Lau
Ahead of the curve
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