Great [IT] Expectations

Rod McNaughtonBy Joaquim P. Menezes

How has the role of corporate IT departments changed today from just a few years ago?

That’s a question I posed to Rod McNaughton, a professor from the Department of Management Sciences at the University of Waterloo, when I interviewed him recently.

Professor McNaughton’s regular interaction with a broad spectrum of businesses – IT firms in particular – uniquely positions him to assess and comment on shifting trends and expectations from IT staff.

In our discussion he zeroed in on one trend in particular.

Over the past few years, he said, “there’s been a move to see IT as something that services outside customers as much as it does employees within a firm.”

In other words, the mandate – the very raison d’

Related Download
CanadianCIO Census 2016 Mapping Out the Innovation Agenda Sponsor: Cogeco Peer 1
CanadianCIO Census 2016 Mapping Out the Innovation Agenda
The CanadianCIO 2016 census will help you answer those questions and more. Based on detailed survey results from more than 100 senior technology leaders, the new report offers insights on issues ranging from stature and spend to challenges and the opportunities ahead.
Register Now