Bell Canada may disconnect Cybersurf, affecting thousands of Calgary-area customers

According to a CBC News report by Peter Novak,Bell Canada served Calgary-based independent ISP Cybersurf with “anotice to disconnect for failing to pay for rented network access”earlier today.

Cybersurfprovides dial-up Internet, high speed DSL and phone services under itsown brand by renting parts of Bell’s network, says Novak. “Adisconnection would render Cybersurf incapable of delivering many ofits services to customers.”

“Cybersurf claims Bell and othersuppliers have overcharged the company, and it is in the middle ofnegotiating what is owed,” he states.

If the situation is not resolved,Cybersurf will take legal action against Bell, said Cybersurf’s chiefoperating officer Marcel Mercia.

“Bell spokeswoman JacquelineMichelis declined to comment specifically on the matter, saying onlythe company does not disclose customer account information,” statesNovak.


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