Wissam Raffoul

IT organizations wishing to reduce the impact of budget cuts on infrastructure and application management (IAM) implementations should determine IAM ROI, develop a strategy to avoid implementation pitfalls, and explore alternatives to reduce cost, says new research form the META Group.

Global IT organizations (ITOs) wishing to maximize the return on outsourcing initiatives should adopt an Outsourcing management maturity model to ensure consistent delivery, build trust, leverage new technology, and create business value. This will enable ITOs to manage their outsourcing portfolio by balancing costs and risks, creating value, and timing benefit realization.