Howard Smith and Peter Fingar

Articles by Howard Smith and Peter Fingar

RIM tantalizes crowd with BB10 demo

The first public demonstration of the next generation BlackBerry operating system shows some neat tricks. WITH VIDEO

The humble yet mighty business process

This is a column about business processes and their management, the intricate, dynamic, ever-changing manifestations of the economic activity of companies. Today, companies are looking for secrets, skills and tools that will enable them to create and mesh together business processes that are so outstanding that customers will pay to use them, time and time again.

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