Articles By Gartner

Internet of Things Canada IDC

Welcome to digital business 101

By Jorge Lopez Gartner, Inc. The call arrives at 10 a.m. Your co-worker, Don, was in a minor car accident...

October 7th, 2014 Gartner
FEATURE Hacker, security, privacy SHUTTERSTOCK

Preventing fraud in the call centre: Use voice biometrics, phone printing

The fraudster called the credit card company with a simple request; he was traveling out of the country and wanted...

September 11th, 2014 Gartner
100200015

Canadian CIOs focus on core technologies for digital success

By Adam McCormac, Gartner, Inc. Along with their counterparts around the world, Canadian CIOs are transitioning to a new era...

August 8th, 2014 Gartner
Leadership 250pxl

Canadian CIOs need to focus on growth and innovation in 2014

By Suzanne Adnams, Gartner, Inc. CIOs today face a host of digital opportunities and threats, with all industries in all...

July 11th, 2014 Gartner