Elizabeth Heichler

Articles by Elizabeth Heichler

Turn IT pros into ‘compassionate geeks’

A new book focuses on IT support services but offers lessons for techies' career development. An interview with veteran IT trainer Don R. Crawley

SAP CEO Apotheker resigns

SAP will return to a co-CEO structure led by Bill McDermott and Jim Hagemann Snabe

Saudi Arabia officials arrest IT pro blogger

Fouad Ahmed al-Farhan, 32, was taken into custody on Dec. 10 after his writing has criticized religious extremism in the country, the Committee to Protect Journalists reported. How

CA pursues ex-chief Wang

A special committee at CA Inc. this month released a report blaming co-founder Charles Wang for accounting fraud at the company and recommending suing him for damages and the value of company stock he received

CA co-founder Wang blamed for accounting fraud

A special committee at CA Inc. Friday released a report blaming co-founder Charles Wang for accounting fraud at the company and recommending suing him for damages and the value of company stock he received

Users form enterprise architecture group

A band of IT executives have teamed to launch a new alliance, the Enterprise Architecture Interest Group (EAIG), which aims to help companies develop and share tips on building well-structured IT systems.

Small businesses to get more from Yahoo in Q3

When Yahoo Inc. rolls out a new e-commerce offering in the third quarter of 2003, small-business owner Lynne Bingham predicts that at least one of the promised enhancements is going to be

Companies fight the downturn with tech

While some companies delay new IT initiatives in the face of the current economic downturn, American Express Co. is using this time

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